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This was the dirtiest hotel that I have stayed in for a long time. The room was spacious, not overlooking the water as booked. The carpet was covered in old coffee stains. The manageress advised me, when I complained, that the hotel was very short of funds and therefore had no money for cleaning carpets and other furnishings. ( this made me question whether she was a manageress as it’s not the sort of conversation to have with guests) we stayed as we had unpacked but consequently did not eat in the hotel as we were unsure of the cleanliness in the main building. The hotel presents itself as a luxury stay, however, the basics are not taken care of. Checking out receptionist was horrified that we had such a reception at the check in.

We spent four nights here from Thursday 8th September. My wife and I were pleasantly surprised at how modern the ”New” hotel is. We stayed in the ”Old” one before this upgrade. Reception staff were excellent, and I must commend ”Gina” for her help and friendly professional manner. We found all the staff excellent throughout our visit but she does standout. I hope you enjoyed your holiday Gina. Our room 112 facing the Square was very comfortable with no traffic noise. We did sleep one night with the window open too with no problem, even though the main street runs along under the window. A large bathroom with walk in wet room shower too. Bed large, firm but comfortable and great pillows. Large flatscreen TV, desk, two chairs, coffee machine, Safe and fridge under. Wardrobe space ample too. The only negative for me was no drawer in the bedside cabinets. We ate a couple of nights in the Restaurant, well laid out and comfortable. The food, was a bit pricey but tasty. Two courses were all we could manage though enough for us. Breakfast was ”ordinary” the Continental, adequate, but also busy and food running out sometimes not replenished quickly enough. My personal disappointment was the ”Scrambled Eggs,” which were overdone and rubbery. You could have ”Hard boiled Eggs ” as an option. I am aware what the Dutch like for breakfast as I lived in Roermond for three years , but have had better ”Hot Options.” All in all the Hotel is a good choice next to the Rail and Bus stations but could improve.

The facade of the hotel is not big, and it will be amazing when you enter it. The rooms are large and the decoration is special. They are all controlled by modern technology. The rooms are warm and comfortable. The beds are large. There is a terrace on the 4th floor to see the whole town. You can drink and cool off on it when it’s hot. The breakfast is plentiful. You can walk to the outlets. There are many restaurants to choose from. The supermarket is also very close. It is more convenient. It is recommended to stay in.

Check in at the car, the taxi stopped there, a little congested, lived in the opposite building, did not pay attention to the parking lot, was temporarily parked within half an hour, was posted a ticket by the police, breakfast back to check in here to eat , more abundant, not bad

This hotels in a good spot near bars and restaurants, its clean the rooms are nice and it's got good parking. However the customer service is very poor. Usually (Ive stayed s few times) you have some disinterested youth at reception who can barely focus on you, your needs, your booking etc. Inattentive poor service basically in fact almost almost rude.. for the management of this place. It takes very little for your staff to be attentive - its free and makes customers feel welcomed and not like they are a distraction from Tik Tok...

A very distinctive hotel, very close to the outlets and the city, a very good experience

The theater remodeled hotel, super nice, the gate is too bright, and in the city center, the gate is the square and the church. The hotel has its own parking lot. After the check-out, you can get a parking ticket for free.

The rooms were simple, but we didn't need more for this trip. Good breakfast. The evening was very delicious and on the terrace was very nice to enjoy. Pal in the centre of Roermond and very close to the Outlet shopping. Covered parking is offered free at a nearby parking which was a great luxury.