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Really great value hotel, clearly family owned and family-run given the dedication and attention to service by staff. Located In Machico it’s is 2 minutes from the Islands only sandy beach. A great bonus. Room and bedding were excellent and spotlessly clean . I note other reviews commenting on carpet stains- yes perhaps the carpets are a bit older but the rest of the whole hotel package more than makes up for it. The breakfast every morning was plentiful with a very good range of options. Hotels like this need to be supported as they are doing a great job at providing very good quality at an incredible price. Probably the best value hotel stay we’e had.

Pedro pobyt all inclusive. Uwagi dot. hotelu i Machico: - dobre Wi-Fi w pokojach i częściach wspólnych hotelu - łóżka 1 osobowe zsuwane razem (mają tendencję do rozsuwania się). Dobre materace. Do okrycia prześcieradło z zawiniętym w nim kocem i narzutą, oddzielnie dla każdego łóżka. Rozwiązanie dyskusyjne - koszt sejfu w pokoju to 14 euro za 7 dni - duży TV, w którym są wszystkie istotne info na temat hotelu - kiepskie wyciszenie akustyczne ścian i stropów (słychać nieco głośniejsze rozmowy). Dobre wyciszenie okien, praktycznie nie słychać szumu oceanu - wystarczająca na 2 osoby ilość szaf i półek. Przy łóżkach lampki nocne - na zewnątrz temperatury ok 16-18°C przy zachmurzeniu (w połowie stycznia). Po zamknięciu okna w pokojach w miarę ciepło. Klimatyzacji nie udało nam się włączyć. - w pokoju tylko 1 wolne gniazdo elektryczne. Można kupić w sklepie Continente rozgałęźniki elektryczne, w rozmaitych wersjach już od 1,5 euro. Niestety w moim pokoju położenie komody blokowało ich włożenie do gniazda - w hotelu (10 pięter). Są 2 przeszklone i nowoczesne windy. Od 3 pietra w górę zapewniają świetny widok na ocean. Niestety, strasznie wolno się otwierają, co radykalnie opóźnia ich pracę. Czasami, przy większym ruchu, zdecydowanie szybciej przejść po schodach - codziennie do pokoju jest dostarczana 1 butelka wody (1 litrowa, jeżeli wypiło się poprzednią). Chociaż niektórzy skarżyli się, że jej nie dostawali, - w łazience jest wanna z kotarą, 2 mydła w kostce, 2 szampony do włosów, gniazdo elektryczne. Brak suszarki do włosów. Ręczniki dobrej jakości w wystarczającej ilości. Woda w kranach miękka. W moim przypadku brak konieczności zakupienia żelu po kąpieli - hotel ma 50 lat, lecz jest bardzo zadbany i czysty. Kłopotliwe jest odnalezienie części wspólnych, np. restauracji, baru, zejścia na basen, itd. z uwagi na nieintuicyjne zaprojektowanie tej części hotelu - pokoje są sprzątane bardzo dokładnie - w hotelu jest dobra i nienachalna obsługa - animacji nie zauważyłem, co dla mnie nie było wadą. Wieczorem są koncerty na żywo - położenie hotelu fantastyczne, ok. 20 m od wód zatoki. Okna w lobby i restauracji zapewniają panoramiczny widok na zatokę i ocean, niestety częściowo przesłonięty przez drzewa - zimą w hotelu jest otwarty jedynie bar wewnątrz hotelu (Piano Bar – 2 poziomy powyżej restauracji). Dostaniesz w nim np. drinki, soki, kawę, brandy, whisky, wódkę, wino (w tym 4 rodzaje wina Madeira). W przerwach między posiłkami dostępne są w określonych godzinach bardzo skromne przekąski, głównie chleb tostowy z żółtym serem i wędliną oraz kuleczki z dipem. Chętnych na przekąski nie zauważyłem - ok 10-15 min. spacerem od hotelu znajdują się 2 duże markety Continente oraz Pingo Doce (w tym drugim zjecie nawet ciepły posiłek i napijecie się kawy) - okna w pokojach wychodzą na ocean lub na zatokę i panoramę Machico -goście hotelowi to większości francuscy seniorzy oraz Polacy - blisko do przystanków autobusowych, ok 200 m do przystanków do i ze stolicy

We stayed in the Hotel 2 nights with half board. The first impression is good, a very charming hotel. The hotel was quite full. The service for the breakfast was not good. We had selfservice, the only thing the staff had to do was asking for tea or coffee and refill. They were stressed. For dinner we wanted to have some red wine. They had 8 red wines, from this 8 wines - 3 were out of stock - we could choose between house wine which was not so good or the very expensive ones like Chryseia for 95 Euro or Cortez de Cima for 55 Euro. We complained and the answer was that they wanted to make a new wine list. We said that this is very poor for a Hotel Group like this. The next day they proudly presented us the one we wanted to drink the day before. From the menu - starter I order Buffalo mozzarella with tomatoes, they told me they just serve it with fresh cheese. I do not know what I should think about this place. The value for money is not right.

Travelled with my husband and adult son, 2 rooms, one week all inclusive and had a fabulous time. We chose this hotel as we wanted a short transfer from the airport, and it didn't disappoint! Even the shuttle transfer only took 10 minutes, 5 minutes by car. We had an early flight, rooms are available from 3pm , but after a quick check in at reception we were invited to have lunch and then call back to see if our rooms were ready... we waited a short time, but by 2pm we had both rooms available... the staff throughout the whole week were friendly and efficient. Rooms: We had a sea view, beds were comfortable (although a bit squeaky due to mattress protectors) , air conditioning worked great, TV channels fine with some films available, wifii good, mini bar (chargeable) we didn't use. A free safe, no kettle in the room (we took our own) but apparently available if you ask. Pool: indoor pool and spa (we didn't use) Outdoor pool cold, but fabulous! Towels available on all inclusive, just ask at the Spa or reception. Transport: We booked the hotel's free shuttle into Funchal which leaves at 10 and comes back at 5.30pm... book early so you don't miss out , it's a mini bus so spaces are limited. Having said that - the buses are frequent and reception were really helpful and provided us with a bus timetable... In the opposite direction Machico is lovely with a manmade sandy beach and some nice bars and bakeries, 12 euros by taxi and about 3 euros on the bus. All Inclusive option/ food: I would say that AI guests were in the minority.. lots of different nationalities (which we loved) Lots of cabin crew staying too, a real variety of guests..... in some ways it felt like a conference hotel, but worth it's 4 stars... we enjoyed the food. One A la Carte meal per 7 days on all inclusive and it was really good! Be sure to book early, although off season, we didn't have a problem. You get a menu and select your choice the day before... excellent! Drinks were of high quality.. one cocktail 'special' per day , plus beer ,wine, local spirits etc... Lunch time we preferred the snack bar... hot dogs, salads ,toasties , fries etc.. all inclusive cake or ice cream including magnums, Cornettos etc! A shout out to all of the bar and restaurant staff, and the reception too! Sandra in the restaurant... always a smile and a chat, made our day! Entertainment: Not a lot going on during the day, which suited us just fine, live entertainment most night's which we enjoyed. Other: We hired a car from reception.. there is a car rental close to the hotel, which might be cheaper, but for ease and peace of mind booked from the hotel... delivered to the underground carpark (7 euros per night to park) and left there afterwards. Area: We really loved Santa Cruz, as we like traditional and quiet.. there isn't a lot there, just a few restaurant's and bars, but it has a lovely atmosphere in spite of the air traffic. We had a visit to the local dentist

We have just come back from a lovely holiday at The Views. All the staff are super friendly and the rooms are very clean and spacious. The pool bar food is amazing and restaurant is good for all inclusive. My son loved the circus and puppet show it would be perfect if they also have a mini disco. They do have child activities during the day and a good park. If you want cheap ultra processed food, lots of tacky entertainment and to be in a lively resort this hotel is not for you. But if you want decent drinks, beautiful views, friendly staff and good food this hotel is perfect