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Singapore has many good hotels, but the majority are located a little bit far off, meaning you constantly need to get a taxi or other forms of transport. We chose Ann Siang House because of its perfect location - close to the centre and main attractions - and did not regret it. You can pretty much walk anywhere in the city from there and it's a short and very easy journey to and from the airport. The hotel is not too big, so you get a more homely felling than in other larger known brands and the premises and common areas are tasteful and relaxing. They offer complimentary snacks and drinks, which is a nice gesture which came in handy several times. The room was big and comfortable. The bathroom especially was very good - comfortable and practical. The only minus was the lighting in the bedroom - some very bright lights over the bed, not particularly helpful if you want to read at night - and it was difficult to find a place to connect the hairdrier close to a mirror. But these are only minor things that do not affect our judgement of this hotel. The best though was the 5-star treatment we received from the staff - especially Firdaus and his colleague - at the reception, probably the most welcoming and helpful I've ever received anywhere. He made arrival and departure extremely smotth and comfortable for us, was always ready to assist and answer questions and was polite and friendly. I could also see he was giving the same treatment to all the guests. With this level of service and the feeling of security, comfort and location I will definitely be choosing them again for our next stop in Singapore. Luis & Alexander

I stayed here late March 2023. The stay was exceptionally hospitable, with friendly staff eager to assist you and provide recommendations for things to see and do in the city. The place is clean, with a very relaxed but funky vibe reflected by the beautiful jazz music played in the background. The ground floor lobby/cafe is conducive for social interaction, and the coffee and inmcecreqm superb! Do try the pistachio flavour! I've been very happy with my stay and would recommend ❤️

Pleasant Experience. Nice guests' services with all necessary facilities for Solo or Family Travelers. Good location. Enjoyed the breakfast included with the booking. As a first time visitor to Malaysia, we are very happy with the hospitality of staffs; more than our expectation. We will go back to the same hotel again on our next trip to Malaysia. Recommended.

2nd time staying here but different room type. Everything was perfect and smooth sailing, from check-in to check-out. Love how clean and well maintained the hotel is and especially love the location - so many food options at Haji Lane area will definitely stay a 3rd time if the opportunity comes!

The hotel located at the hearth of SG easy to get ghe bus and MRT. Staff is very helpful. The room is quit small but functional. Recommend this hotel.

The location was great. The service was great. The room was quite a bit smaller than we anticipated. It was a challenge to have 2 people and their luggage in the small room.

Second stay at Arcadia Hotel. Definitely would recommend this place for its strategic location and the comfort. Not the best hotel, but worth the value. Also, shout out to their staff (CK) whom attended to our room’s air-conditional issue. He immediately went to investigate and provided a solution after identifying the issue. 👍🏻

We stayed 4 nights in Ascott Orchard for our wedding anniversary. While the location was perfect and hotel was clean and new, I think there is room for improvement in terms of service. First, the hotel does not provide any complimentary cake or drinks for special celebrations or any wishes from the check in staff even when we informed them. Second, the hotel uses dispenser water machines to be more environmentally friendly. However, the one in the room is high tech and complicated to use without any instructions. At the gym, there were no paper cups for water dispenser for the 4 days even after informing them. So nobody follow-up after highlighting to the staff. In summary, it’s not 5 star level by the normal Asian standards.

Nice modern design with spacious room. Appreciate the complimentary bar fridge items. 7-11 convenience store and few restaurants downstairs. Bed is super comfy! Nice view from hotel room hence I did unboxing of my shopping buy 🤣

After seeing some of these reviews, I was somewhat apprehensive about booking this place. I needed a place for a couple of nights at the end of my latest 7 week trip and thought I'd take a chance. Over the last 20 years, I've stayed at almost all of the Bencoolen area hotels and most have gone downhill precipitously. When I checked in, I was met by 2 very friendly front desk employees (James and Firdaus, as it turned out). I knew they had lots of rooms available so I asked them if they would please give me a really good one; well, they did. It was fairly large, quite clean and very quiet. The bed was clean and comfortable, the shower was hot and worked well, the few electrical outlets were functional. and the central A/C was comfy. The included fridge was old but cold and chilled my way overpriced Singapore beer to perfection. I would recommend this place and would certainly never hesitate to stay here again. This area is where I always stay and I think it's the best although others may differ. If I ran this place, I'd buy the housekeeping team a couple of vacuum cleaners. Other than that, I wouldn't do much different. As for James and Firdaus, they certainly treated me fairly and their hospitality was excellent throughout my stay.