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This hotel is no different from a five-star hotel. The environment, services and facilities are all in place. It just lacks the same catering as a five-star hotel. Adjacent to the tallest tower, it is very convenient for viewing. Both the interior and exterior design of the building are remarkable. However, the nearby roads are a bit confusing, and driving is easy to make mistakes.

I spent 5 days at this property while attending a continuing education conference in Dallas. The staff was wonderful and the room I had was very roomy and clean. I was able to take advantage of the gym and found it to be more than adequate and well-kept. Our classes were held in the conference center. We were provided with breakfast and an afternoon snack each day. There was a good variety of breakfast sandwiches and snacks thoughout the course of the week, and everything was tasty. One of the biggest perks of this property is its proxiity to the Galleria Mall and the local restaurants. There are some wonderul dinner spots within 5 minutes, and there are some great lunch options in the mall. The views from the upper floors are also quite nice. This is definately a hotel I'd be happy to return to.

Looking at Ctrip's online reviews, I booked a room for two nights. The first impression when I came to the hotel was very good. The waiter at the door was divided into two parts. The service was very professional and enthusiastic. The waiter entered the room and put it in the room. The facilities of the hotel are introduced carefully. It is very warm. The hotel has seven restaurants. We had an American dinner at the hotel that night. The quality of the service and dishes was perfect. The Japanese food at noon the next day was also very exquisite. There are also many surrounding attractions. It is also very convenient. I will definitely stay here next time I come to Dallas. I highly recommend it to everyone.

I thoroughly enjoy my stay when at the Marriott downtown. I would wish the valet parking service could be swifter as I had to wait about 20 minutes for my car to arrive even after calling for it to be pulled before checking out of the hotel. Other than this, my stay was as good as it has been in the past

I recently stayed here for a few days, while working remotely in Dallas with my significant other. By the time we left, we both said how it was the best hotel we had ever been at. To begin with, the staff are friendly and knowledgable, but allowed to be uniquely themselves, and not the 'robotic' default some other chains demand their staff be. The hotel itself is stunning and elegant from a design standpoint, but all while not feeling stuffy. It feels more like a Wes Anderson film, than it does your grandparents' country club -- and I love that. This neighborhood is also going through such a renaissance and provides cool shops and restaurants that are never far away. And finally, the hotel rooms, dining options, and even mini bar all offer top of the line comfort, quality, and uniqueness that cannot be replicated. If you can't tell -- I will be returning, and I cannot recommend it enough.

Checked in on Friday 6/3 for a wedding and checked out Sunday 6/5. The lobby, bar, and banquet rooms were all very nice. Hotel staff was very friendly, cordial, and helpful. Room was clean and comfortable. Pool was great! Service at the wedding was top notch. The shower was severely lacking in water pressure, to the point where I felt like I was in a public gym, but I had no issue overlooking this. However, my overall very positive experience was greatly reduced with all 3 of my interactions with the onsite Valet. First encounter: Checking in, the wait for valet service was 25 min. Would have parked myself but there was no clear instructions on how to do so. Valet attendants showed no hustle (a lot of confusion, standing around, yelling, overall chaos) and then I even witnessed an attendant driving a $100K BMW bump into a parked pick up. This left me very unsettled leaving my car in their care. Nevertheless I did. 2) I called to have my car brought around Sat morning so I could retrieve an item I had left in the car. Attendant was somewhat rude and dismissive on the phone as well as in person. 3) After checking out, the valet process was, once again, pure chaos. I understand this is somewhat to be expected at 11AM on a Sunday. But again, there seemed to be no organization, no system, and just general disfunction with little care for the guest experience. Then, I witnessed an enraged guest screaming profanities because his car had been badly damaged while in the care of the valet service. There was easily $1,000 worth of body damage to his car. Finally after 30 min of waiting, my car was retrieved. No remorse or apology for the wait or overall experience. In general, very nice hotel and stay that was severely diminished by the valet experience. Bottom line, if you're going to force driving guests to pay $36 per night for a valet service, it needs to be far more efficient, friendly, and people need to feel comfortable leaving their vehicles.

Very good hotel, good hotel service, will definitely choose to stay here next time, in short, a very satisfied stay. The leader was very satisfied with the leadership of the hotel.

Two families traveling together (2 adults, 4 kids-ages 9, 10, 11 & 13) for a staycation during the week. The beach rental flooded, so we headed to north Texas instead. Art in the hotel was amazing. Snuck in a history lesson during summer vacation. Food in restaurants was above average with above average prices as well. Restrooms were extremely clean. Rooms were only serviced for 2+ days stay. Only serviced one time between Tues-Fri. You pay the price for convenience but you could check in and never leave the hotel. Water park was open 10-7. Spa was not open yet, a little disappointing. Customer service was top notch.

Stayed here for 2 nights and enjoyed my stay. The entire team is very friendly and will promptly address any concerns. Valet had the most attentive staff I have ever seen. I was on the 20th floor near an ice machine which was a little loud but my fault since I picked that room. My fridge did not work but the team immediately took care of it for me. As others stated, the bathroom is small but the shower was nice. They do a great job here!

I really enjoyed my time here. I booked this stay to have some alone time with myself since I am always so busy. The Director, Sony (spellcheck), was so helpful and accommodating. He’s the best of the best. I will be returning! The place is STUNNING!. The bed is most comfortable bed I’ve ever slept in. The breakfast was awesome too!