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We needed a place to stay after a long flight. We had a horrible experience at a “bargain” hotel near the airport before our flight and weren’t taking another chance with another “bargain” deal. This hotel was top notch in every way. Ky, who checked us in was very friendly and professional. He helped us out on needing the simplest things. The room was very clean and comfortable. Breakfast was okay, too. We didn’t use the pool, but had we had our suits, we wouldn’t have hesitated as the area around the pool was very clean. The only down side was the sounds of the trains that were nearby.

Very convenient for the location it’s at

It smelled musty. Staff wasn’t very pleasant

Clean, well -located property. Lots of shopping and restaurants within walking distance. The large Pittsburg Mills Mall appears to be within walking distance. Eat n Park restaurant is in the parking lot. The room is called a studio suite. Odd angles that create a nice size working space with two sofas. Not enough drawer and closet space for long term stays. Breakfast was below average for a Marriott. Scrambled eggs every day with sausage 2 days and bacon one day. Two kinds of cold cereal, packaged waffles to put in the toaster. Skelton staff. Our phone calls to the desk as well as personal visits met with no one there. You can choose housekeeping every other day or none at all. We chose every other day but it never happened. One elevator was out of service for one week which made for long waits. Wouldn’t stay here again because of the lack of service combined with the price.

Let me begin by saying that the front desk personnel and staff members that we encountered were very pleasant and professional. Over the years, I have stayed at many Choice Hotels and this hotel is one of the most disappointing. The lobby and breakfast area are fairly nice but the rooms we were in were very sad, badly in need of some serious cleaning and updating. The door locks are almost inoperable and there is a lot of highway noise. Also, most of the hotel was occupied by guests participating in a weekend-long pool tournament hosted at the facility. We didn’t have any specific issues with the pool players except that groups of them were congregated at the main entrance, smoking and leaving cigarette butts, each time we entered or exited. The hotel is located in a sort of business park area so there didn’t appear to be any eateries or gas stations nearby. However, the hotel does have a bar and restaurant on site.

My wife and I stayed here for two days/nights for an offsite wedding the weekend of July 14-16. Many other family members and friends stayed here as well. The list of observations below were echoed by everyone we talked to who stayed there. Let me first say that the staff were great. All very professional and very helpful. But they have an old, damp, and “fragrant” hotel to work with and can only do so much. Observations: *Parking lot looks like a battlefield from Ukraine *Checked in to first room and immediately repulsed by powerful smell of cigarettes mixed with a warm, muggy, stale air in the room. Got transferred to another room *Rooms are small and very tight. Hard for 2 people to shower and dress at the same time. *Carpet in room is sticky from overuse *Tiling and dry wall behind toilet moldy *TV remote had batteries that leaked making it useless. Staff gave us another *Clock, TV, and two lamps left unplugged for some reason *Amazingly muggy and damp room the entire stay. Even with AC on or off - didn’t matter. All our clothing felt damp as well as the bed linen. The whole facility best describes as “dank”. *Outside pool is a train wreck with stagnant water and peeling paint. Has not been used in years. *Nice bar for the Harley Davidson, shot and a beer crowd. *Many large closed off spaces including an old in-house restaurant and banquet spaces Bottom line is this hotel is DECADES overdue for a remodel. And probably better to just gut the entire thing and start from scratch. But the staff were very nice….