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Hotel staff, upon check in was short spoken and unwelcoming. Before I even arrived I was charged a fee that was greater than I paid for the room for incidentals, waiting to see if that pending charge is removed, will give it a few days. The family we met here said the bar was not open the night before when the posted hours were until 10pm, apparently the whole wedding party came back from rehearsal to a closed bar. The night we stayed they did keep the bar open, bar staff was nice. Toilets didn’t flush well and the bath tub has been dripping for who knows how long, it’s stained. Overall, seems clean but very dated. Floor is still old carpet. Only convenience/update is the door key that is connected to the app, making it optional to skip check in (which we did, but still had questions for the front desk, who was less than helpful. There was maybe a girl in training, she was nice, but the person training her was awful).

The room is very large and comfortable, and it is very convenient to eat around many restaurants. It is very general for breakfast, and the waiter does not notify in advance and whether someone is taking the meal or not, it is like grabbing all the meals, especially rude and especially bad.

The price is affordable and the decoration is good. I came to Houston twice and stayed here. The room is very comfortable. The lobby has a pool table, a bar, and many cubicles for meeting guests. Gym and pool are great. It may be because it can't eat breakfast, which leads to its low score. The hotel is good overall, there is a large shopping mall opposite.

It’s private own business but service was exceptional own was very helpful we have no light and my wife have medical issues I request Mr vakas I believe that was the name of owner He immediately try to help he didn’t disappoint me and find room for me after two of my family members has same problem he arrange two more rooms I highly recommend people to go there and see for your self that how good these people are I give him 100 star rating Sincerely Syed Refaie

The size of the room is suitable for the refrigerator. Just can't open the window, but American hotels don't seem to be able to open windows. The hotel has a small public swimming pool. Public billiards. Gym. It’s quite right to eat around, there are also pharmacies and supermarkets, it’s very convenient.

Staying at this hotel for the second time is very comfortable. The back door is a large shopping center. The hotel is fully equipped. It is determined that the breakfast variety is less. The laundry room has eaten the money I bought the Tide washing powder twice. The machine can't spit out the Tide.

The hotel was very clean and neat starting with the outside and continuing inside and into my room. The staff, all of the staff were friendly and helpful and the front desk receptionist was amazing. The complimentary food at the breakfast was the best I have had at a smaller hotel. Only small downside, the water in the indoor pool was to cold to swim in.

I have stayed at this Courtyard Marriott many times, as it is located not far from my parents’ senior apartment. I am also a frequent business traveler, and I have noted that the cleanliness and quality of the service are consistently excellent; the hotel ranks well relative to properties I visit around the country. In the last few weeks, however, Henry from the Katy team has gone above and beyond to help me as I have made reservations for visiting family members coming to visit my mother, who is on hospice. His kindness means so much to our family at this difficult time.

Breakfast is simple, you can eat, scrambled eggs, sausage, fruit, milk, yogurt, coffee bread. There is a free dinner from Monday to Wednesday. Simple, you can also eat. There is a denny's burger at the entrance of the hotel. Very good, parking is free, 2 1.35 beds, plus a sofa bed, the hotel is small, three floors, clean, laundry room The hotel is in a good location and the main road is the way out.

Room could have been a bit cleaner (there was hair on the floor of the shower, and the floor had some sort of residue that stuck to bare feet - bring socks/slippers!), but that's my only complaint, and it's not a big deal. Easy check in and check out, comfy bed, and a hot breakfast (bacon, sausage, eggs, potatoes, toast). The food was cheap hotel faire, but that's what I would expect at this price point. It filled us up, and we didn't have to go spend more money at IHOP down the road. Win/win! Would stay again. :)