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Walked in and noticed my shoes slipping on the soap residue left on the tile floor inside and outside the bathroom. Dropped a towel down and shoved it around with my feet to wipe up the soap scum, leaving it somewhat blackened. No toilet paper holder. No place in large, handicapped-friendly shower stall to place a bar of soap. It did have a floor-length emergency pull cord in the bathroom which I liked. One of the outlets over the desk did not work. Coffee maker took five tries to make one cup of coffee. On the plus side, one of the staff helped me load my car when I asked.

Hotel MTK is the reimagination of the old 1960s Holiday Inn Mt. Kisco. I stayed at this property a few years ago when it was still a Holiday Inn, and it was shabby, worn, dingy and old. When I had to return to the area I was glad to see it reborn as a Tapestry Collection property by Hilton. I am a Hilton Honors member, and typically chose a Hilton property whenever I can. Well, MTK has a long long way to go. The hotel was not much changed from my 2020 Holiday Inn visit. Everything about this property is run down and worn. The mattress was creaky and lumpy with broken springs. The outlets on the base of the table lamps did not work. The dresser drawers were off their track and did not close properly. Paint was peeling from the door frames. The hook on the back of the bathroom door was installed upside down AND falling off. The carpet was frayed and stained. The shower curtain rod was loose from the wall. The toiletries were from three different mis-matched brands, and two of the items (the conditioner and the lotion) had already been open and half used. There were month old paper notices about changes to breakfast hours the next morning (a month previously) scotch taped to the stairwell door. The parking lot was filthy with cigarette butts and scattered trash. I am surprised that Hilton has allowed the Tapestry Collection brand to be applied to this property when there are clearly many many months of renovation and upgrades required to achieve even a minimal Tapestry standard. I understand that a lot of these problems were inherited from the previous days of a failing Holiday Inn, but I didn't inherit a discount - more than $200/night at an off-peak time. Sadly, there are very few choices in Northern Westchester. I responded to a request for feedback, and I gave very honest feedback. I even offered to share pictures. The survey asked if I wanted to be contacted by the property and I answered ”yes.” To date, I have received no contact. It was Christmas, and fortunately we spent most of our time with family at their home, and only had to return to the hotel at night. This was a shocking disappointment for a Hilton Tapestry Collection property.

Every time I come to live in this hotel, many hotel staff know and feel very comfortable. The dinner at the hotel is very good, and the hotel is not far from a comprehensive shopping place, supermarket, restaurant, Starbucks. The hotel is 6 and 7 minutes drive from the city of Cannes.

If you are getting married in the greater Danbury area, do yourself a favor and book your wedding room blocks here! Hotel Zero is the most beautiful hotel in the area, the rooms are gorgeous and so clean, the restaurant is delicious, and the staff is very friendly! Sarah McAniff was a dream to work with throughout the entire room block process, she was so knowledgeable, so pleasant, and gave us all of the information we needed to make a decision on room blocks, rehearsal dinner planning, after party planning, etc. Our best friends are getting married in September and we already cannon wait to go back and stay at Hotel Zero!

Very reliable chain, well proportioned large room, 2 comfy big beds, decent shower and sofa. Free parking on site, good location for returning to JFK. Breakfast offering fine, but not as good as some Marriott's, so a 4 star, not a 5 star, for us.