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I booked the bridal suite for my wedding with the intention to use the jetted tub to relax the night before, but I did not receive this room. Instead, I was given two adjoining rooms for some reason. Julianna, who had set up my room block, never responded to any requests for contact from the staff or from me. It's been over a week and I still haven't heard from her. Fortunately, I was refunded for one of the nights, but no one ever actually informed me of this (I found out through an automated email). This was a big headache to deal with the night before my wedding! For positives, the rooms themselves were great - clean and spacious. The courtyard was a lovely space to meet with a few of our other guests and I appreciated that we could bring our own food and beverages. All of the front desk employees we interacted with were very nice and helpful.

I loved using the Wilshire for my wedding hotel block. We had a lovely welcome dinner for our out of town guests which was so not only convenient, but also lovely. Food was a buffet, we had a bar with beer and wine, and the lighting/atmosphere was beautiful. Not everything was perfect (things happen) but the customer service went above and beyond. They made sure to correct their errors, give refunds where appropriate and were so kind and made me feel much better. The lobby was also great for larger groups to gather and enjoy some extra time before and after the wedding events. I would definitely recommend them!!

Rooms were clean, services were good

Not bad just not the best. Also the water in my shower didn’t get that hot.

The hotel was adequate for the price but it’s definitely not fancy…I’m not sure I’d bring my family there. They did have free ************ running nonstop, which I guess you’d call that an amenity. It served the purpose I needed it to. Not horrible

The hotel is conveniently located at 2 high speeds. It is a 16-minute drive from PATH Station. Free parking at the hotel. If you are going to Manhattan, it is best to park your car in the PATH parking lot, 12 kn / 10 hours. The hotel price is relatively affordable, but I booked the price increase for the second time. Many Indian guests in the hotel.

Arrive at the hotel more than 3 hours early (usually check-in after 3pm), the front desk gentleman still checked us in very neatly. The elevator upstairs feels like a few years ago, and when I enter the room, I suddenly feel more cheerful. The hostel’s rooms are spacious and equipped with complete facilities... refrigerators, microwave ovens, safes, TV sets, hair dryers and irons, hot water and air conditioning are also good; breakfast is 7:00-10:00, with bread and homemade waffles Cakes and juices are the main ones; if you want to eat something else, there are fresh fruits and milk food in the nearby supermarket and ritd aid pharmacy (about 100 meters), as well as fried rice noodles and fried rice in a ”Hongchang” Chinese restaurant. They are all delicious. Most of the guests in the hotel are black and Indian. During the three days of staying, they also met a few Chinese. It is estimated that they took their children to take exams nearby. Fortunately, they stayed for a short time and try not to go out after dark. It was safe and smooth.

This hotel was one of the choices listed on a wedding invitation, but it sure was a disappointment. First of all, finding the hotel was not easy. There is a sign by the road, but then you have to navigate through a couple of parking lots to reach the building. Additional signs would have been helpful. There was a parking garage, but it looked sketchy so we parked outside. They advertise that they offer breakfast, but it consisted of a to-go paper bag sitting near the front desk with a Saran-wrapped bagel, a tube of cream cheese, a plastic knife and a small muffin (maybe a change made due to COVID?). There was a large urn of regular coffee available for help yourself service, but there was no decaf, no hot water, no tea bags or hot chocolate packets like many other hotels often offer. There were vending machines for snacks and drinks. Interesting that one of the snacks you could buy was microwavable popcorn, but our room had no microwave. We were under the impression that there was a restaurant on site, but it turned out to be a nightclub. Our room keycards did not always work, so we went down to the front desk multiple times to reprogram and/or get a new card. Thankfully, the room was pretty clean (although the corners of the bathroom were filthy). The toilet paper was a low-quality 2-ply. The toilet handle had to be jiggled to stop it from constantly running after each flush. The metal bathroom door had obviously been repaired in several places because the patches were a different color from the door. At least there were ample towels, tissues, and plenty of hot water. Not having carpet in the room was nice. The TV remote did not work so we had to wait for maintenance (turned out to be a manger, I think) to come with a replacement remote. The room had a refrigerator, but no coffee maker. There was an iron, but no ironing board. There was only a swivel desk chair (set up at the counter/desk) to sit in. We had to set the time on the nightstand room clock. At one point, we went to use the stairway and it was disgusting with trash so we avoided the stairs. We stayed 2 nights and Housekeeping did call us in the morning to check if we wanted them to clean our room, so that was a positive. The front desk staff person must have been new because his customer service skills were minimal at best. When we checked in, we had to ask him how to reach our room because he neglected to mention that there was even an elevator. At one point we asked for restaurant recommendations, but he was unable to provide any helpful suggestions. Luckily there were 2 computers available for use in the lobby, so we were able to get our information that way. After getting home, I noticed a charge on my credit card from the hotel that was then cancelled, and the correct charge was put on. I am glad they corrected it without me having to call them, but it is just one more thing that made our experience with this place, less than ideal. Very disappointing sta