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We had the best time! We honestly did not want to leave. When I was booking the room, I decided to call to get a better understanding on things. I talked to a Vanessa. She took such good care of me! When we got there our CXO Jess was the best! She made our stay great! Honestly, I can't say enough great things! I decorated our room in sunflowers and leaves like our wedding. So please enjoy our pictures! We look forward to returning!!

I stayed at the Comfort Inn in Mt. Pocono in April, 2023 for three (3) nights. I was there on business. Our family stays almost exclusively in the Choice Hotels brand for both personal and business trips and have seen many highs and lows with the brand throughout our travels. The Comfort Inn in Mt. Pocono is a comfortable, clean property. My room was a king suite and appeared to “formerly” be a hot tub suite, however, there is a sign in the room which indicated that the hot tub is no longer functional (which was fine with me because I did not book a hot tub suite anyways). The room was average, but clean. All lights worked, the refrigerator, microwave, and television all worked without issue. The internet connected with no issues, and I used it extensively to complete a few business-related tasks. In the bathroom, the toilet was fine but the shower needed some routine maintenance. The shower head desperately needs replaced; however hot water was not an issue. The “transition” flooring piece between the bathroom flooring and the main room carpet was missing and therefore, there were a few visible caulking “blobs” visible where the “transition” piece should be installed. I utilized the exercise room which was fine. The equipment is basic but is in working condition. The exercise room had a television. I did not use the pool, but it did appear a bit cloudy and the hot tub, as others have mentioned, is not functional. The breakfast was fantastic and the breakfast seating area was very nice, clean, and updated. Breakfast included an assortment of hot and cold foods. All the staff was very friendly and accommodating. The business center did not have a functioning printer, but they did offer the document I needed printed to be emailed to them and they could print it for me. I am sure they do not get many requests for use of their business center, but it was nice they could accommodate me. I would stay here again. It’s not a Hilton… doesn’t claim to be, but for the area and the price, you can have a nice, relaxing stay in a clean room with a good breakfast. Yes, there are updates that can (and should) be done to the rooms. As others have noted, one of the stairwells does smell of smoke but the other stairwell at the other end of the hotel is fine. The smoke in the one stairwell is due to employees smoking outside and propping the door open. I imagine by the smell, this happens routinely. I would recommend this hotel as a place to stay when you are in the Mt. Pocono area. Again, understand what you are getting (and not getting) and do not have unreasonable or unrealistic expectations for the property. They certainly can (and should) keep updating and improving the guest experience. However, I enjoyed my stay, slept well, had a great breakfast each day, enjoyed the exercise room, and the friendly staff made the stay enjoyable. For the area, the price was fair. I would encourage this Comfort Inn to keep improving the rooms as

The room was great. Had a nice view of the lake. The only complaint with the room was no mini fridge, but we were prepared for that with a small cooler. The ****** was very smokey even the non-smoking section. It would be better if they followed PA guidelines and had no smoking. There were no valets to handle luggage when we checked in which was a problem. We are elderly and hubby uses a walker and cannot handle luggage as he once did. Fortunately a young couple was checking in as well and helped me with the luggage. Restaurants were great but a bit pricey.

My wife and I had visited the Chateau in 2000 and 2001, but had not been to the Poconos in 20 years. We would hike, eat at Barley Creek. And then have a drink at the Chateau's busy hotel bar. We were looking forward to a return to the Poconos, but most of our plans got rained out. We initially were led by our GPS to the huge new Camelback Lodge resort. Had the resort we'd stayed at changed that much? No. We were at the wrong place and the Chateau had not changed AT ALL in 20 years and it was nearly empty. On one hand, this was fine. We didn't want the bustle of a massive indoor Waterpark resort, but the property is in need of a refresh. Our room was clean and comfortable, and the staff was nice, but it didn't seem like anything at all had been updated or modernized in 20 years. We did not use the indoor pool or hot tub, and it was rainy so we didn't use any of the outdoor attractions near the resort. We did eat breakfast at the Mountainview Grill and it was really good. I think the Chateau has potential, and I'm sure the big new nearby resort hurt it, but I felt bad seeing a place that been a bustling and beautiful resort 20 years ago seeming so much like the world had passed it by.