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Lovely resort but management has REAL issues with having there cleaning staff properly clean and disinfect the rooms. I took pictures to show the cleaning staff didn’t even wipe down or disinfect the desk in my room. The last guest’s bill (with all of there personal information) was left on the desk from the previous guest. If they didn’t even sanitize the desk, you can’t help but wonder what else wasn’t properly cleaned. This is unaccrptable during a pandemic. Also NO toilet paper was in the bathroom. Of course you do not realize it until you need it. For the price of this resort you expect a clean from and toilet paper.

While researching hotels, I visited this property a month before my arrival to make sure the accommodation would work for my purposes. At that time, I was shown a specific layout for the 1 bedroom queen beds configuration. The front desk attendant specified the description of the room that I should book when I made the reservation. I made the reservation based on their information and the room I was shown. A month later when I check in, I am given a room half the size of the one I was shown. I tell the front desk that it was not what I was told and I am unhappy with the room and I need the bigger room. The gas let me and told me that they had already given me the biggest room they had. I'm not kidding when it was literally half the size of the one I previewed. I walked the front desk attendance to the door of the room I was shown and was assured that those rooms are the same size and they couldn't be shown to me at that time because they were occupied. I had to cancel most of the event I had planned due to lack of space and lost revenue I would have earned giving a workshop to paying pupils. Complete bait and switch. Avoid this property.

The hotel is very clean and the breakfast is very good. I am staying at this hotel for the third time. The service is very good. There is a heated swimming pool. It is very close to the shopping center. It is more than 10 minutes drive from the beach. Very convenient hotel.

This hotel is a dump. The rooms look like something out of a movie about cheap **********s and their johns--old smelly carpets, broken furniture, door safety latch that was actually missing, bathroom fan like a Harley Davidson. There are so many better places to stay in Clearwater, and we wish we had. The last straw was that we were told to bring our dirty sheets and towels to the check-in counter because there wasn't any housekeeping service.

We did not originally plan to stay here. We had booked a VRBO. It turned out to be a disaster. We had to look for a new place to stay on the evening we arrived. We called the 800 number for Marriott. They were very helpful in finding this location not too far from where we were. From the time of our arrival until check out 5 days later we had a fantastic stay. Latonya at the front desk was very helpful during the day. So was Adam the night agent. The hotel is very clean and conveniently located not far from the beach, stores and restaurants. Everyday of our stay breakfast was provided and well maintained by Bryan and his staff. The area was always clean and well stocked, despite having a baseball and cheerleading team staying at the same time. We took full advantage of the BBQ grills outside. Latanya would help us to get the BBQ box they provide at the front desk. It had seasonings, spatulas, oven mitts, tongs, everything you might need. We also used the kitchen to prepare meals at the hotel. This worked out great and made it easier to accommodate food allergies and picky eaters. We would highly recommend staying here. Thank you to the great staff for making our stay so pleasurable.

Holiday Inn has definitely upgraded their properties since the last time I stayed with them years ago! The suite was clean and spacious. The breakfast was the run-of-the-mill options with a few hot foods. I especially enjoyed the Dove products that are present in the bathroom and shower.

We have stayed at this property many times. This time there was construction ongoing for our entire stay of six nights, including days with no water. I would think that should have been disclosed PRIOR to checking in so we could have had the option of staying elsewhere. Our room was on the third floor, the construction was on the second floor. Every morning banging, three days with the water shut off mid afternoon. And the construction vehicles took up rows of overnight parking, which left your guests trying to find a spot and walking long distances at night. I would expect more from Marriott, the very least a prior notification so it wouldn't have been a surprise on our vacation, and a discount on the room which was not as expected. The breakfast offerings are minimal, not what they were. Instant oatmeal, no fresh fruit other than bananas, no waffle station. Packaged items and instant eggs ... Our room was clean, as was the lobby and breakfast area. The hallways and stairs had not been vacuumed the entire week of our stay.

I chose this hotel because I've stayed at Courtyards before and wanted that experience. I was a bit disappointed that the hotel was undergoing a major remodeling, and the elements of this brand were not there, yet the hotel was charging full rate (~$250 per night). While I'd have to say the staff members were very nice, as well as our room, the entire sitting area downstairs was entirely boarded up, the workout room was unavailable, and the breakfast area only had a very limited menu of pre-made items. The price of a stay should have been much less since their normal amenities weren't available.