Cliffside Park Otelleri

The initial room was DISGUSTINGLY FILTHYand the refrigerator was not working properly. Second room just as FILTHY!!!! Not given another opportunity to change rooms Was promised housekeeping would arrive to rectify the issues. It never happened! Each time I returned from work I found the room with the exact same issues. Front desk was of no assistance. On last night of stay Front Desk employee told me I could come downstairs and get clean sheets to put on the bed. The sheets that were on the bed were stained with bodily fluid and filled with holes. The bedskirt had a large red stain. There was a dead bug under the pillow. The balcony was covered in bird feces. The bathroom had no heat. The chair apolstery had a disgusting stains, some of which appeared to be of sexual activity origin. The bed table lampshade was severely stained. I took photos of everything!!!!! With all of these major issues, the owner sent word to the Front Desk Mgr. Taylor to offer me a 15% refund on my stay! 15% is equivalent to a spit in the face! Sadly, I had not checked reviews of the hotel prior to booking. Over the years I have stayed at several Choice Hotels and only once had issues with the condition of my room and the Manager immediately refunded me for the horrible experience. This hotel in Edgewater is completely unacceptable! I see there are good and even gleaming reviews from many guests so apparently there is a lot of inconsistency in the quality of housekeeping and staff. The breakfast offerings were abysmal!!!! Bargain basement pastries that were stale. No prepared oatmeal. Given packets that I suppose guests are supposed to microwave. Overripe brown bananas. Couldn't even get a cup of decaf coffee because the cannister was broken. Coomon sense would say to use one of the other cannisters to allow decaf drinking guests the same opportunity for coffee! I had to go out and buy breakfast items! Extremely low class establishment primarily staffed with low class employee service. Spare yourself the stress and uncomfortability by booking elsewhere. There is a Hilton within close proximity. I would think better accomodations can be found there. Best wishes to all for safe and enjoyable travels!

Excellent service. Clean facilities. Great location. On service, the staff is courteous and responsive (from the front desk, to the maintenance people). Some go above and beyond, like Nanette, the lady in charge of breakfast. She made us feel at home. I had planned to spend one week at this hotel and then switch to other hotels to experience other places in the NY area. However, we were treated so well by Nanette that I extended the stay and spend the 3 weeks here. Housekeeping was very accomodating. I had business calls most of the day and did not want noise. I needed the cleaning, which they do only every other day, between calls, other days I just wanted towels and other supplies, which they promptly provided. Sometimes, I ordered DoorDash. Front desk kindly called my room if I had missed the deliveryp text. I did not want lingering food odor in the room. I just place the bag with containers outside and they picked it up regularly. They have a system. The facilities: restaurant, bar, sitting areas, elevators, etc. were always clean. I felt very comfortable in all of these areas. The room was large and clean. I had a large desk to work on. My view was towards the hill, which was very nice. The bar/restaurant at night offers good quality food at a good price. On location, there are several restaurants in the area within walking distance. There is a CVS and a HomeGoods one block away. The hotel is a short walk from the river. If you stay here, take a morning and/or evening walk and enjoy the NY skyline. You can see the view in my pictures. I felt safe walking around the hotel. One word of caution: if hotel noise bothers you, don't stay here. The floors are thiner than I am used to. We could hear every time the child upstairs jumpped off the bed or if they dropped something. And the guests below us could hear us walking (they called!) and we are small ladies. For me and my daughter, it was fine. We would laugh it off every time we heard noises. I will stay here again. Thank you staff of the Courtyard Marriott. Signed: the lady from 311.

We have just returned for being here for two weeks as a family. Firstly welcome was great. Reception staff - Emily, Noami and Kim were lovely! really helpful and nice - Hilton you picked three nice people there for there jobs! We had the apartment room as there was four of us! - nice, clean tidy and amble space. Kitchen and fridge was useful. We were out for most of the day, but nice to come home, shower and relax. Breakfast was ample and nice, lots of options. All I would say is maybe do pancakes daily. I would have liked Baked Beans and Fried eggs, but the bagels and other stuff was fine. ALL of the staff were lovely, friendly and very happy. We would have no reason not to stay here again and would recommend it for families! There is a bus stop down the road - 5 min walk straight into the Port Authority in Central New York! for two adults and two kids the return ticket is $22 ! which is great. There are lots of restaurants locally which is great. I would defiantly come back here again if we have the opportunity. Hats off to you ! Thanks for a great stay. 100% Hilton :) xx

Me and Harlem go way back. Aloft Harlem used to be my go to hotel before I started staying more on the lower east side. In fact, a Marriott employee who used to work at Aloft directed me to this brand new, just opened hotel. I was excited to return to uptown and stay in this spot! I wanted to love this hotel. I don’t like giving lackluster reviews and feeling like a Karen. But over two nights, the transgressions just piled up. I’m a Marriott ambassador who stays in hotels about 240 nights a year. I never bring up my status. This might be the first time I actually uttered in frustration, “it’s September and I’ve already spent 27,000 dollars at these hotels, why is this so hard?” Upon checkin, it took almost an hour. This is even more frustrating because my first night was business and my company always sends a spending authorization. Two days in a row I checked with the hotel to see if they had received the authorization. They lost the first one. They mismanaged the second one. I always call or chat ahead to ensure a smooth checkin. It was still a mess when I arrived. The room was a “Central Park view.” I should have known better; I don’t know why I believed this title. I know New York geography better than that. I was looking into a building. Central Park facing or in the direction of Central Park shouldn’t be called central park view. I had changed from the city view to the Central Park view before arrival and I guess I’m glad I did because while they were trying to figure out my reservation they mentioned they had oversold the city view rooms. I will say the black out shades do a great job. The bed was fine. Sheets were a little co****. This hotel costs close to what a Moxy costs, so their sheets should be comparably smooth and comfortable. The bathroom was an absolute joke. Maybe not all the rooms are like mine, but mine may as well not have had a door. As you can see in my photos, the door is for “art.” There is a huge gap where you can see everything! Like probably 12 inches or greater of a gap! Who designed this and thought it was a great idea?! Glad I was alone. The air unit is SUPER loud. Doesn’t bother me as much since we usually have a fan on at home, but it was so loud that when it came on, I had to turn the TV up. It will likely bother some people. And you can hear everything through the walls. Oh, and the toilet clogged twice. And one of the days, the hot water was off all day for repairs, though that’s out of anyone’s control. It’s just giving context to a very un-relaxing stay. Back to the front desk mess—I later noted a destination fee on my bill (I had two separate bills because one night was business and one was personal). I don’t mind destination fees—I’ve had them at many Marriott properties. But I was never informed of this one. I even asked at the restaurant, and they had no idea. I finally went to the desk and asked and they explained I should have been given vouchers for each ni

We were looking for a place to stay while exploring the parks and urban trails along the Hudson. Great places to take in views of NYC. This location was several miles away but was very reasonably priced. It is still a new hotel and was modern and clean. The staff were all friendly. The man that checked us in offered us a choice of floors and switched us to a room with a view. The lady on duty in the morning was very busy attending to breakfast and people checking out, but was very friendly. The parking lot was fairly full, but the hotel was quiet. The area felt safe. Breakfast was limited to bagels, cereal, yogurt, and fruit. My kids accidentally signed up for the faster internet and we were charged $6.95. I did not take the time to ask about a credit, but something to be careful of. Driving in this area was easy enough but the streets are narrow and the area has lots of steep hills. The hotel parking lot was a bit tricky to access. We would definitely stay here again.

It was close to Koreatown. It's located on the side of the road, and the breakfast was very simple. It was a little disappointing that there was no swimming pool.

Perfect place to stay if you want to visit NY. The room was clean, the bed was confortable and the AC worked well. Since it was 100 degrees, the Ac was a must. The coffee maker in our room didn’t work but coffee was complementary at the lobby in the morning. Breakfast was 10$ per person. The bus stop is literally in the hotel parking lot which is even more awesome! It will cost 4.50$ per person( exact cash) and the bus will take you to Port Authority.(Times Square).The only thing is that the first bus in the morning is at 9:30 on weekdays. So if you want to be in town early, it might not be the best place to stay. For us it was okay. We didn’t mind since we were back at the hotel around midnight. Even better, the bus driver will drop you off at the same bus stop ( hotel parking lot)late at night when you come back from town. Since the hotel is located in a quiet neighborhood with offices it is safe to get back to the hotel late at night. Make sure you ask the front desk clerk to print you out a bus schedule for all the details. You also need to know that the bus is the 167Q. Not the 167T. And when you buy your ticket at the terminal to come back at the hotel, select zone 3. And don’t be late. The buses at the terminal are on time and will not wait and extra minute at the door. We were there for 3 nights and took the bus at door 326. The ride is about 20 minutes to get to the hotel. For us, it was the perfect place to stay because we didn’t want to use our car. One thing we should have done though is to buy the 7day metro card for 34$.( we took single rides) This is definitely the best and cheapest way to get around the city so do not hesitate to buy this card. Si je retourne à NY, c’est certain que je retourne à cet hôtel parce que c’est propre, pas cher et parfait pour aller visiter NY en toute sécurité.

The hotel is clean, the service is excellent, the room is spacious, very close to the customer company, very convenient. The surrounding supermarkets are not too close, and it is not convenient to buy small things. The facilities were generally good. The less satisfied place was that the bottom sheet of the bedding was not cotton when I slept on the second night. It was actually Poly. Maybe I have higher requirements for bedding. Everything else is quite good. I will stay again next time.

The whole hotel is good, there is a problem with the service attitude. Although the room provides a free extra bed, but does not provide a quilt, the extra bed can not be used. I hope to improve in the future.

its was a great location in New jersey. Right By the George Washington Bridge and closer to Bronx NY. Rooms are Very clean bed are Very comfy over all services are good. Front desk staff are Very helpful. I would Stay again.