Coberley Otelleri

Stayed here for one night this weekend. Had such a lovely and memorable stay. My sister advised the hotel that it was my birthday and they really added the personal touch to make me feel special. Special thanks goes to Erin in the spa who was so lovely and welcoming, he is a real asset to your hotel. Our room was lovely overlooking the gardens. Great location to explore Cheltenham as only a short taxi ride away. We had a spa treatment and used the pool area which were all nice. All staff we spoke we were friendly and welcoming. The cookie on arrival is also a nice touch. I would definitely return to this hotel 😊

The most recommended hotel in the UK! I regretted staying for one night. The breakfast was generous, the room was spacious, with a bathtub, and the service was enthusiastic. The main thing is that the hotel has its own park. The air is super good and there is a swing! Old people and kids love it! Come next time!

Overall, the price is good, the room is a bit small, only 15 rooms, the location is on the side of the road, a bit noisy! Running in the morning 🏃

It is a very good hotel, the big lawn is facing the town hall at the entrance of the hotel, and the back door is a big park. There are many restaurants around and there are supermarkets within a 5-minute walk. The hotel room is very nice, clean and tidy. The hotel has a rich breakfast, English, omelette or cake. The front desk and service staff are very welcoming. The Cotswold attractions are all within a 30-40 minute drive from the hotel. In short, a very good stay experience.

I was excited to go back after the refurbishment, having had a great time previously. We had to wait for the girl on the spa reception to finish her chat before acknowledging us. We were given some forms and told to take a seat. The spa was filled with children who were running riots. We were told when booking the arrival drink was tea or coffee, so we ordered a coffee and was told the coffee machine was broken so could only have herbal tea. So we were not off to a good start. Then off to get changed where the girl said there would be towels and flip flops already in the locker. Only one of us had a locker with this in. So we had to interrupt the receptionists chat to get those. The facilities have not been refurbished, and the steam room smelt so bad we couldn't bear to use it. Indoor pool is lovely, but it needs a bit of music or something. Cups and mugs and towels were left throughout the whole morning. Treatments we had booked for the same time as per my confirmation. We sat waiting, two of my friends went through, and I sat there, so I asked and was told my treatment was 30 minutes later. I queried this, and she said the manager had moved it some time ago. There was an apology that I hadn't been informed but added to the already there frustration. The treatment itself was amazing, my therapist really listened to what I wanted and delivered(sorry I forgot your name, brown hair and glasses, but you really do deserve credit) in fact, all of us were blown away by the treatments. Although, you can hear absolutely everything from the treatment room. could hear the same girl from the desk, noise from the gym and every time someone opened the changing room. As this was a treat for a friend we did not make a fuss, we paid and went for lunch earlier than planned. We went through to the hotel, where the receptionist was busy looking at her mobile over helping us. We made our own way to the restaurant. I did absolutely love the decor in the main hotel and that felt as though it really transformed. Lunch was great, service was excellent. We didn't get any names, but everyone who served us was fabulous. Things were on the look up! We decided to stay in the bar and lounge area for our coffee, finally! We really eally enjoyed the atmosphere up there. Overall, I wouldn't go back to the spa, the expierience of the spa itself wasn't relaxing or luxury. I can't wait to go back for lunch.

Rooms themselves are very clean and modern but unfortunately the pool and it’s facilities were very dirty. Especially in the steam room. Very difficult to relax in there. Staff are very polite. The hotel is being renovated at the moment so you will see quite a lot of construction in the corridors and there is no working lift.

All the staff were polite, helpful and always had a smile. We had a wheelchair accessible room, which had plenty of space, and the wet room had plenty of handles. There was no air conditioning, which was not a problem during our stay, but might be an issue in the Summer. Only problem was the restaurant. The breakfast choice was not bad, but the hot buffet was not always hot, and there seemed to be a wait for replenishment of items. The menu did not have a huge ammount of choice, and when we met up with friends, who have allergies various items were unavailable. To be fair, the chef was very good and produced an alternative that was not on the menu.

Boutique hotel, the room is clean and tidy, the location is very good, very close to CLC, it is very convenient to go to the town, I will definitely choose to stay next time.

The staff at the hotel are all great! They went above and beyond to make my stay comfortable. Room cleaned very frequently and new towels every other day. The hotel receptionist’s are all friendly and knowledgeable. A big shout out to Kia for helping me feel relaxed during my stay!!! Also having all the insider knowledge on places to eat,walk etc in and around Gloucester.

This hotel is the only hotel in town, so the tourist season is very hot and the price is not cheap. However, in fact, in addition to the Arlington row room suitable for taking pictures, there is nothing to look at here. It may also be a few days ago comparing the hotels of Strauss and Chipping Campden. It feels like the Swan Hotel is more like the American country hotel, no matter the decoration of the house or the restaurant. Good service, breakfast is buffet + order, rich. Opposite the hotel is a trout farm that can feed fish and feed geese, as well as fishing and barbecue, suitable for bringing children to this pastime. It is also 15 km away from attractions such as Burton, Bird Park and Model Village.