Alexis Hotel & Banquets Dallas Park Central Galleria

Great

It not the best hotel but it worth it as in less price for nice cleaned room. Fire alarm comes on when you taking a good nap without fire in the building then people smoking when they not supposed to huh. If you just wanna might your business then this is a good place to stay but if you don’t and like much peaceful time with great Gym then don’t get this hotel. I’m Fr

There was a wedding. They were completely loud until 5am. Front desk didn’t care, room wasn’t clean when we arrived but were too tired to care.

Great stay

Idk if I would stay again. The check-in clerk was rude. Not only was he mad to me, he was also being rude to another guest that was trying to ask him a simple question. The room was ok for the 1 night we booked. When getting ready to leave, I saw a few baby cockroaches on the wall. I’m glad I saw this when leaving and not when I had got there. I guess you get what you pay for.

I was originally placed in room 264, which was a lovely room, with a beautiful view, and I liked being able to see my car from the parking lot. But at midnight I was woken up by a person above me. It literally sounded like a kid was running up and down the hallway or in the room above me. I could not sleep ALL NIGHT! I literally had to call the front desk and ask them twice to please contact the people above me to stop running. I am a nurse, and in Dallas to work four 12-hour shifts. I need my rest to be able to do a good job in healthcare! Im not the person to complain because thats all i ever hear at work. I notified the gentleman at the front desk, to which he let it be known that those people above me practically live there and there have been MANY complaints every time someone stays in room 264 because of the people on the 3rd floor. Needless to say, I think it's pretty obvious that room should be blocked off. As soon as I came back to the hotel from working, I requested a room transfer, which was EXTREMELY inconvienent! I am already drained, and would just like to relax, but instead i have to pack and move everything to the 3rd floor. The whole time I was packing my things, the person upstairs was already starting...running and stomping around non-stop. I could not get out of that room fast enough! I really wish the manager wouldve responded to my email with my complaint.

I felt like some of the other reviews that made their rating drop were unfair. A good portion of hotels require a deposit. So, being frustrated that this one does is annoying. The Hotel was lovely, and clean. My only complaint is that I was told the room would be serviced on Friday, but it was not serviced during our stay. I do feel that does require accommodation since it is a pretty big miss on the part of the hotel. Overall we did really like this property.

We were not happy about the deposit or that the rooms were not cleaned everyday like normal hotels. We found it gross and wish they would have done something about it. When we asked if we could get more pillows and towels were were talked to very disrespectfully and the person at the front finally gave us towels but we never got one extra pillow. Also, the phone in the room didn't even work.

Great value. Not the best neighborhood necessitating keycard access to all areas. Comfortable bed and quality bedding. Staff were very professional.