Ji Hotel (Dandong Railway Station Store)

I stayed one night. Tried to leave my room about 10pm and couldn’t get out. The door lock would not open. I called front desk for help but not a single person spoke any English and my Chinese is too limited to explain the complicated situation. I had to contact a friend in a nearby city to call and then WeChat with the hotel. It took over an hour to get me out of the room and when I was finally out they they removed the malfunctioning lock mechanism from the door because they had no other room they could put me in. It was a VERY scary and stressful experience. I talked to the manager the next day who promised me a 50% refund as an apology but I have received absolutely nothing. An international hotel like Ji should be better prepared to help foreign customers. More importantly, I shouldn’t have to be afraid to be trapped in my room. Won’t go there again ever

Clean and new hotel

有洗衣乾衣服務相當好，有效降低長旅途的衣服儲備，洗衣乾衣指引可以做更細些，洗衣時間和乾衣效果的把控衹能問工作人員才能瞭解到。工作人員的講解還是很細心的。1.5米的床鋪大小很符合家庭出行的需求，這個定位非常好👍。但要吐槽兩個點，智能馬桶是衹管自動沖水，並沒有清洗功能，這點非常看重的點沒有實現；服務人員大都不錯，房間是三人入住，房間已經有兩個乳膠枕，當我索要多一個乳膠枕時，打電話到前台沒有人接電話，親自下樓索要被工作人員用同一句話重複告知房間標準是配備兩個，感覺非常被冒犯到。總體入住體驗不錯，把不滿的細節呈現是希望酒店方能做到更好，提供更穩定的服務

服務：服務很到位，前台有問必答，辦理入住很快。 衞生：衞生非常好，無不整潔區域。 環境：離火車站、斷橋景區、錦江山公園、銀杏大道很近。晚上睡覺很安靜。 設施：設施很完備。唯一就是有一點存在欠缺：無夜燈。夜間上廁所需要打廊燈和衞生間的燈，較亮。 早餐很好，很豐盛。

出門首選酒店就是全季，酒店工作人員服務熱情周到，位置離車站近，硬件設施很好，早餐也很不錯，去各個景點都很方便，步行，公交，打車選擇多，🍓，🫐，🍒嘎嘎甜。

位置好，酒店設備好，服務員服務又好！我們叫他們代為免費洗衣服，不但辦妥，而且還替我們悉心的摺疊好！整體的令人很滿意！

這次訂的4人房，房間非常寬敞舒適，也很乾凈，地理位置優越，離火車站非常近，早飯也不錯，前台服務人員態度好！

前台服務人員特別熱情，服務意識強，很滿意。酒店環境舒適 衞生：乾淨整潔 設施：好評，衞浴水流沖，温度均衡持久。

酒店距離丹東火車站步行8分鐘，位於丹東老城區，衞生很乾凈、智能馬桶、服務也很好，房間有窗、透氣良好，隔音也不錯。早餐品種一般，但是正常吃飽沒問題，也是有選擇的