Deinze Otelleri

Very good, will come next time, the environment is good, the facilities are full, let colleagues help to book in advance, thank the colleague, let us start without worry, foreign hotels are very different from us, not many people, Very casual, that is, the work is busy, or else I want to live for a few more days. Thank you for your customer service.

Stayed 7 nights best hotel in Belgium. Very friendly and helpful Peter took very good care of us. If you're going to Belgium stay here. They made reservations for my wife and I almost every night. Big breakfast, good beds,clean rooms

The location of the hotel is excellent, very close to the main attractions, there are many tram stations nearby, and the commercial online stores are quite complete. The only dissatisfaction is: I booked a double room, and the result was a big bed. This was a bit embarrassing. In addition, the hotel actually had to charge an additional fee for luggage storage (there is a special luggage room). This is completely different from the domestic one. Breakfast is relatively simple, after eating once, I changed it to eat in the surrounding small shops.

The hotel is located next to the old castle. It is close to all the attractions. The hotel is very clean and soundproof. It has a good bath and a bath. The disadvantage is that although there is an elevator to the floor, it is necessary to reach the floor. Carrying the luggage and walking a few stairs, a bit strange design, and because of this, I accidentally fell on the air and the foot was injured.

Leuke ambiance, kamer was wel erg klein als luxe kamer (begane grond) en we hadden een terras uitkijkend op grof vuil op de binnenplaats ( ook zaten er nog sigaretten in de asbak buiten ) Gezien de tijd van het jaar was het uitzicht voor ons geen probleem . Misschien tip voor hotel om afval achter een schutting te plaatsen . Kamer was ook best koud , volgende keer nemen we pantoffels mee. Heerlijke douche , mooie badkamer. Heel vriendelijk personeel. Leuke aankleding , heilige hoekjes met een knipoog. Uitstekend ontbijt in mooie zaal, erg uitgebreid. Ook in de ontbijtzaal was het was fris, vooral aan de raam kant maar goed je kan je er op kleden.Ligging is perfect !!! Een aanrader ondanks wat puntjes!

Eight of us in 4 rooms stayed here for our first visit to Ghent. Having read some of the recent reviews I as a bit anxious as to how it would turn out but I can only speak as we found things. First of all, the location is just perfect. Situated on a no-through road the hotel was very quiet and access to all the main sites was brilliant. All of the rooms were very nice and our particular room on the top floor had a great view across to the spires of Ghent. Breakfast was buffet style and although nothing special, it was perfectly adequate. The staff were very friendly and helped when prompted to refill supplies (which was perhaps more frequent than it should have been). We found all of the staff very pleasant and helpful which made our stay all the more pleasant. We came in 2 cars which we parked in the Ramen car park 2-3 minutes walk away. Although quite expensive (around £12 a day) it was significantly cheaper than other car parks close by. All in all we had a lovely trip to Ghent and we will certainly return. When we do, we will be booking Hotel de Flandre again

A very disappointing stay at Novotel Centrum. Pros - Location. You can't get a better location. Close to everything including lots of eateries at your doorstep. Cons: Customer service - the customer service was the worst I've experienced in a long time. The staff were disinterested and rude. We checked in and I came down to advise that there were no baby beds in the room even though we had requested them well in advance and in all correspondence with the hotel before arriving. I was greeted with 'Hi, are you checking in' by the same person who checked me in no more than five minutes earlier. I would have accepted this but it happened again the next time I approached the reception desk. It was not a busy period for the hotel. I was rudely told off for asking again when I came downstairs to double check a second baby bed was indeed coming as only one had been delivered to the room in the time between first enquiring. I also made another enquiry during our stay and the staff member said they would provide me the answer but never got back to me. Room The room itself was dark and very old. I didn't want to spend any time in there. The rooms haven't been updated for a very long time and due to this the room felt dusty and not very clean. When the baby beds did arrive, one was in good condition and the other was in a terrible state. The material keeping the bed together was ripped in a number of places and the mattress itself was basically split in half due to being folded up so many times. I understand that baby beds are complementary, but this was not acceptable. When the rooms were cleaned, they only did a very surface level clean. Things weren't replaced and not all the rubbish was collected. Amenities We paid for breakfast and there were enough options. The bar had a good selection of Belgium beers on offer. There is a swimming pool outside that looks maintained but there is no safety fence around it so if you're outside in the bar area or in fact anywhere in the entrance area of the hotel you have to watch your children as they may accidentally walk into the pool.

The hotel was very comfortable and very comfortable. We have also missed a pair of glasses and the team has been responsible for sending it back to us !

Great hotel in a great location, the best way to travel in Belgium is by train, this hotel is a 300 meter walk from the main train station, the road down to the centre of town is lined with nice restaurants and cafes and a very pleasant walk, alternatively there is a Tram right outside the door. We had a small problem with one of our friends and the hotel went out of their way to help us out, they also have a great breakfast room on the 6th floor with views out over the city. The Hotel staff are also very good, making sure you have what you need in your room.

A fascinating hotel with the most unobtrusive entrance ever! A great location in Gent's pedestrian zone, so straight out into the historic centre. Excellent, friendly - and very efficient - staff througout the hotel. And a six star breakfast! And a delight for fans of cast-iron framed buildings. It was the end of a brilliant trip and we're very gratefu to Hogan Holidays for organising it for us.