Our room was clean and comfortable. I reserved a non-smoking room, however, I still smelled cigarette smoke from in my room. A non-smoking room should not be within smelling distance of a smoking room. And when there are designated rooms, that doesn't mean I should smell smoke in the stairwell either. We tried to take the stairs b/c the elevator was SLOW, but couldn't even get up one flight due to the smell of cigarette smoke. So we waited on the SLOW elevator. Later, saw cigarette ashes and butts down the hallway to the staircase, and saw additional cigarette butts in the stairwell, then realizing the smell was too strong to enter again. I mentioned this to the person at the front desk and she advised she would report it. When we finally checked out, those same butts and ashes were there and we couldn't enter the stairwell for a third time. When we got off the elevator, the smoking ”area” outside had people smoking but they had the door propped open, so that smoke was entering the building. I once again told the front desk, and I was just told, ”Yeah that door is broke, and the cards don't work for that door.” Not very hospitable, and didn't offer anything for me. If you can't stand to be around cigarette smoke, don't stay here. I guess I will always find a complete smoke-free hotel from here on out.
Very Good
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