General Palmer Hotel

Really great ambiance and location! Friendly staff and accommodating hours for breakfast and checkout.

The check-in staff were super friendly and helpful. They do not have a ramp up the stairs to get into the hotel and they have a small old-fashioned elevator. This hotel has character since it was built in 1898. Highly recommend especially if you are traveling as a couple without kids. Next time we will stay for a few days.

The hotel was lovely and the service was excellent. There was a musty odor as we approached the checkin desk that was unpleasant which was a bit distracting. The room was well kept and very comfortable beds. Our room was right on the Main Street so it was very noisy with traffic and we could hear our neighbors next door so earplugs were necessary to sleep. Overall lovely hotel and full of nostalgia.

The oatmeal raisin cookies set out in the afternoon are off the charts good. Just next door to the Durango Railway its a great place to stay before taking the ride.

Everything was great except we went out to enjoy the night life and when returning to the motel we were locked out. Rang the buzzer for 30 minutes before someone let us in.

Lovely room, quiet, but wish it had more amenities in the bathroom. (tissues, said etc.)

We stayed the night here while we played Santa and Mrs Claus for Noel night. Friendly staff and lovely historical decorum

The value was not very good for the amount charged for this stay. I expected much more for the cost. This property is mediocre at best.

My wife and I had previously stayed at the more upscale, period Strater Hotel nearby and loved it, but never this more affordable,19th Century gem. We'll definitely be back. The beautiful lobby with attached library and sunny sitting rooms charms you the instant you walk in and the the friendly, helpful staff who greet you further your sense of satisfaction and ease. Stepping into our room was like going back in time (aside from the very adequate, wall-mounted flat screen TV). The bed was super comfy, there was plenty of storage and we enjoyed a very quiet, comfortable night. The free, hot breakfast was a nice surprise (although no protein was available). My only caveat concerning this property - the elevator is ancient and very small, barely accommodating two people and two suitcases. It's also a bit of struggle to get in and out of, requiring you to open a heavy door and pull back a metal, accordion style gate. Coffee is always available on each floor and in the lobby, where you'll find free cookies as well. Oh, and free, off-street parking is included with your stay. This really is a delightful place, full of character, comfort and charm.