Frankenthal Otelleri

The staff are all very nice. The room is spacious and you don't feel closed. Overall our stay was pleasant. We could also spontaneously book the unreserved breakfast for several days. However, the cleanliness was not fully respected in our case. We ordered the daily cleaning service, which is a great offer, as it is not necessary for such a short stay. The room was always made on the weekend, however, the room was not quite clean at our arrival. The bathing turk button was full of dust, the set glasses for the bottle of water included in the price had still a lipstick beam from the pre-visitor and in the washing basin still a swallowed hair with visible skin fats. We simply didn't use the glasses and cleaned the washing basin itself. The room and the bath were otherwise in a proper condition. For its purposes, you could be satisfied overall with the price-performance ratio. It is also often questioned whether everything is in order and if there are problems, it can be criticised directly.

Das Hotel kann mit Qualitäten glänzen wie kein Anderes. Zumal darf man bei einer Wahrscheinlichkeit, dass eine Stehlampe funktioniert, von 50 Prozent ausgehen. Des Weiteren wiesen die Handtücher nicht nur Flecken und Löcher, sondern auch einen köstlichen Duft von Arsch auf. Neben der architektonischen Missgestaltung des Hauses, besaß mein Bad eine stilistisch, klug, falsch eingesetzte Fliese. Ebenfalls traf ich, in diesem 10.000 cm^2 Bad, auf zwei weitere wunderschöne Überraschungen. Zum Einen durfte ich eine nutzlose, herausgeschraubte Armatur begutachten, zum Anderen traf ich in der Dusche auf vereinzelte entzückende Schimmelkolonien, welche mir ein Lächeln aufs Gesicht zauberten. Als ich mein Zimmer betrat war ich erleichtert, dass ich nicht der Einzige mit einem Schaden bin, sondern auch die Wand meines Zimmers erquickte mich mit einem vorzüglichen Wasserschaden. Zugute kam dem Hotel einen, an meine Stube angeschlossenen Balkon, welcher mir einen Ausblick des Grauens bescherte. Denn der Innenhof, auf den ich blicken durfte, war von einer durchgehenden Grundbeschissenheit ausgestattet. Aber nicht nur negative Aspekte beschatten das Hotel, sondern auch ein einziger guter, nämlich das Personal. Dieses wies eine überdurchschnittliche Freundlichkeit auf, welche wahrscheinlich auf einer regelmäßigen Drogeneinnahme basiert. Durch die liebevollen Worte „ Danke Bruderherz“ des Personals und der wahrscheinlichen Drogenabhängigkeit, schließe ich auf einen Wohnsitz nahe des Frankfurter Hauptbahnhofs. So kann ich dieses Hotel nur jedem empfehlen, zumindest jedem der von seinen niedrigen Erwartungen enttäuscht werden möchte. Vielen Dank Best Western!

The hotel pretty far from Bahnhof but if you not hurry or your destination are in the city it's ok. When I arrived, there were many people waiting to check in. Got a room a little late I have to wait 15-20 minutes to get a key card. (Unfortunately the hotel bar was not open at that time. Otherwise I will have a seat to chill and wait.) The room :: I really like the room, everything like in the picture, So stylish, comfy and clean. Just the AC it was not cool at night.

The hotel swimming pool is good and the water quality is relatively clean. The front desk service is enthusiastic, but parking is inconvenient. In the barbecue restaurant downstairs, you can eat some dishes that have been grilled in advance, and the beer tastes good!

We arrived at the hotel after a long travel day in the early evening and the receptionist was very friendly, listened and gave us two nice rooms with views towards the city (rather than the station and rail-tracks). The rooms were clean and had amenities such as a kettle. What really rocked was the breakfast. An excellent choice of cold and warm, a very good handmade fruit-salad and bircher musli. As I am someone using the stairs rather than the elevator to do some steps, I really enjoyed the motivating messages on each floor of the staircase. Good idea! Overall great value for our money. Thank you so much for this wonderful stay, we will come back when the opportunity arises.

Still very nice hotel Relative to this price, the hotel room is not small, quite large, and ample. The hotel’s breakfast is very recommended, 8.9 Euros every day, full variety, and very well managed. The room is fairly clean and the bathroom layout is reasonable. The location is not close to the train station, not too easy to find, but not far from the Mannheim water tower. The staff is very welcoming.

We travelled to Ludwigshafen for business and looked for hotels near to the work premises, unfortunately the 'Excelsior Hotel' was first in the list. At only 90 euros a night (including breakfast) it is no doubt a 'budget' option, but it isn't budget in the respect of a Travelodge or Premier Inn, instead it's a lost hotel in a pretty unpleasant area which has been left to decay. The hotel is a short walk from the railway station, graffiti-covered walls surround the hotel, and the first impression of the hotel visually is not a positive one, it's hard to even find the way in, amongst scaffolding and concrete jungle. At night, it's a fairly unsafe-feeling area, with people 'hangin around' looking suspicious. The one positive aspect upon booking was the 'Skybar', however digging deeper into reviews, it's clear that it's been closed long before the 'pandemic', infact 4 years ago, and upon arrival we were informed that it's still closed with no future planned. There is no restaurant onsite, nor bar besides a mini-fridge sat on the reception desk with a few bottles of beer available. Upon check-in, I was also asked for my 'date of birth' and home address, which often feels irrelevant, I refused to give such details. Once in the room, via the lift which takes about 5 minutes to arrive and to move, there's no air conditioning which during 32c weather was painful, but fortunately there was a fan. The room size isn't bad at all and the bed was comfortable, but the presentation of the room, as a new guest, wasn't considerate. A pile of electrical extension and cables was next to my bed, not tucked away out of sight. The internet connection was virtually useless in the afternoon/evenings after guests start to utilise it, I resorted to using mobile data instead. There are balconies, but they're just concrete and far from cosy, although the view over the city isn't at all bad. There is no furniture and in addition from a security aspect someone could easily go from their balcony to yours, therefore always be sure to lock and chain the balcony door when not in the room, or at night. At night, you can hear noise from neighbouring rooms, above, below and to the sides, I am also fairly sure that I had 3 'bed-bug' bites from my two night stay at the hotel. Breakfast was included in my 90 euro rate and the breakfast restaurant isn't bad, the service is friendly but the choice is limited, a few cold options and minimal hot options, no bacon or sausages unfortunately. It was a little off-putting to see mouse-traps being laid around the restaurant while I was sat trying to enjoy my meal. While away from the hotel, I left the 'Do Not Disturb' sign on the door, despite this upon return later that afternoon the cleaner had been into the room and cleaned, this is not acceptable when the message is clearly made that the room should not be disturbed. Overall, were it not for the price, I'd mark this as 'Terrible', but the price has to be considered, although the fu

Hotel environment, health services are good

Mit positiven Erwartungen bin im Rahmen einer Tagung für 2 Nächte in diesem Hotel gewesen; Ergebnis sehr ernüchternd. Betonen will ich gern daß das Personal ausnahmslos sehr angenehm und bemüht war. Das Zimmer war riesig, mit rechts alten Möbeln vollgestellt und überwiegend funktional. Es besteht definitiv ein deutlicher Renovierungsstau der so ziemlich Alles betrifft. Manches ist schlichtweg defekt (Toilettenpapierhalter fällt ständig runter, Garderobenhaken sind abgerissen, Aussenjalousie defekt etc.) und das Meiste ist völlig überaltert. Sauber war es. Unverschämt war daß mit der Begründung daß das Wetter zu unstet sei die Klimaanlage nicht zentral eingeschaltet war. Das Wetter war sehr konstant und von Tag zu Tag in Richtung 30 Grad wärmer. Mit der Klimaanlage wird geworben - hier ergo ein klarer Etikettenschwindel und eine Täuschung zulasten des auch dafür zahlenden Gastes. Meinen Kollegen in anderen Zimmern ging es genauso. Daher Mangelhaft und keinerlei Empfehlung !

The hotel is located near the motorway, which is why we have chosen the hotel for a night after a long drive. We did not take breakfast, for €16 per person we preferred to get something from the nearby baker. (We can only recommend it warmly!..;)) To the room: The room itself is a little older, especially the bath could once be able to rehabilitate. However, the bed is comfortable so we could get some recovery after the long drive.