Frisco Otelleri

Always enjoy staying at Hotel Indigo properties. Frisco staff is great. Room is very cool, as always. Their pet-friendly status is a bonus. Our stay was enhanced by Talia in the restaurant area…what a breath of fresh air during these times. Talia should be cloned for every hotel in the country!

The maintenance staff are amazing and friendly. The front desk person was rude and had a smart comment. The first room I was given the bathroom smelled like urine. I went back downstairs and asked her for another room. She seemed frustrated but assigned me another room. Didn’t tell me where the room was located until I got ready to get on the elevator. I arrived at the second room. It was small, smelly carpet and the room was right by three chairs in which if someone sat there they could look in the room. I was very uncomfortable with the room. I then went to the front desk again, apologized and asked if she had another room available. She huffed and with a frustrating tone said “what is wrong with this room I told her I wasn’t comfortable with it and wanted just to get some rest. She then asked have you used the room. I asked her for clarification on her question and at that point she nastily stated “I need to know if you’ve used the room so I can have it cleaned. I replied “Yes, I washed my hands. I then stated to her “you don’t have to be nasty. I don’t have a nasty tone with you. She then replied “I will give you this last room but if you don’t like this one I will give you a refund and you can go to another hotel.” The third room was much better than the first two I thanked her and informed her the room was great because I didn’t have to be as discourteous in my behavior as she has been to me. It’s not only what you say but how you say it. If it weren’t for the fact that someone else had funded this I would have asked for a refund at that point and walked out. Never in all of my years of staying in hotels have I experienced such rudeness. I will NOT be returning to this hotel.

Ok, the water is free, the snacks have to collect money, all in the hotel lobby. There are no facilities in the room, and you have to bring everything yourself. But it is just a convenient hotel, and there is nothing to expect.

Very good choice, next to a huge Mall, shopping and eating is very convenient, the hotel breakfast is simple but nutritious. The hotel room is large, with a wide view, very nice.

Daily Mandatory Charge includes: 2% Tourism Public Improvement District Fee.The Hampton Inn & Suites North Dallas-Frisco hotel, located in Frisco, Texas, offers an affluent yet comfortable feel of a country lodge, complete with antiques and custom made furniture. From the main entry fountain to the actual gas lit hotel lobby, the hotel has charm to satisfy all guests. Whether reading a novel by the fireplace, finishing a report in the business center, exercising or taking a swim, rest assured you will be completely satisfied with your stay at Hampton Inn & Suites North Dallas-Frisco hotel in Frisco, Texas.We love having you here at the Hampton Inn & Suites North Dallas-Frisco hotel in Texas.

I stayed here the night before a surgery at Texas Heath Frisco as it’s close to the hotel. The room was great sized with a microwave and coffee maker and small fridge, plenty of sitting space etc. The day of my surgery my mom returned to the hotel room to avoid being in a crowded waiting room. The hotel was so sweet to her and offered her late checkout at no charge when they heard I was in surgery. Instead she went down to the lobby to get food and they specially made her waffles and checked on her coffee a few times per hour as she waited for me. Even another customer asked her how I was doing. I can’t even thank the staff enough for this display of kindness as my mom is a lung cancer survivor so we try to limit places that are too crowded right now. Thank you for taking such good care of my family when I needed medical care, I can’t even express my gratitude!!!

Kara is absolutely perfect. When it comes to customer service she made me feel like I was at home and I greatly appreciate her. She’s one of the best staff here. I came from New York and I was expecting a package and she was looking out for it. She reached out to me direct and I really appreciate her customer service. I highly recommend come in here.

Nice. Clean. Very nice staff.

Nice looking and functional hotel. I think this hotel could exceed expectations if a few things were added/changed. 1. The a/c throughout the hotel and in the rooms/bathrooms should be lowered tremendously. Especially in the warmer times of the year. 2. The parking garage should have some attachment to the hotel or at least make self parking free for guests. 3. It would be nice if the hotel had a pool for kids or guests to utilize. Otherwise, it was a nice hotel with a nice bar/lobby

It was good definitely using Trip.com again. Very fast booking and very friendly