Duas Torres Hotel

I do like this hotel because of the price and location. The pool is good and the view is amazing. Unfortunately my room was on 2nd floor and the main front door to the building start making noise very early morning, while people start walking, it's badly effects sleeping. Also the breakfast for 10 EUR could be more improved by choices and for 3 times I have been eating it I never had it warm, always cold.

L’hôtel est bien situé, juste en face un forum où vous pouvez y faire votre shopping ainsi que manger. Le personnels sont très souriant super agréable, le petit déjeuner assez cher 15€ par personne mais très bon, le paysage est juste extraordinaire Je recommande cet hôtel vraiment rien à dire

房間環境優美，房內整齊清潔，煮食用具齊全，工作人員態度友善。

Très bon emplacement, studio avec petite kitchenette Dommage que le jacuzzi soit fermé à 17h45

Muito bom a estadia, atendimento ótimo, vista maravilhosa para o mar.

#### Location and Surroundings Hotel Duas Torres is situated in a quiet location at the end of the hotel street, offering guests a relaxing environment. During our visit, the hotel was undergoing renovations to modernize it, but this did not disturb our stay. #### Rooms and Views The rooms are very spacious and clean. From our room, we had stunning views of the Atlantic, which made the stay especially pleasant. The sea view was definitely one of the hotel's best features. #### Service The service was friendly and helpful throughout our stay. The staff did everything they could to ensure guests felt welcome and comfortable. #### Breakfast The hotel's breakfast was varied and plentiful. A special mention goes to the sparkling wine and excellent fruits offered at breakfast, which added a touch of luxury to our mornings. #### Pool Area and Seawater Pools The hotel's pool area is relatively small, but this is compensated by the paid seawater pools located below the hotel. The seawater pools provide a great opportunity to relax and enjoy the sun, making the days enjoyable for beach lovers. #### Summary Hotel Duas Torres is an excellent choice in Madeira, offering great conditions for a relaxing holiday. The rooms, service, breakfast, and views make for a memorable stay, and the seawater pools provide an extra touch of relaxation. Highly recommended!

I had prepaid reservation for five nights based on traveler reviews. However; when I showed up, I was informed that I should instead proceed to a different hotel that they had picked. The only information I got was that the hotel was full and they were expecting me at the other hotel. I have several problems with the way this handled. First the hotel clearly knew they were moving me to a different hotel before I arrived but made no attempt to let me know in advance. Secondly, they did not give me an option to get a refund and let me choose hotel to my liking. Finally, there was apology offered or any other consideration provided. I am staying away from Duas Torres

At first when arrived hotel did not have a room for us even if it was booked and confirmed multiple months ago. Explanation was - overbooked due to technical issues. We were sent to another hotel across the street for 1 night. Hotel called taxi and arranged taxi back to Duas Torres too. Issues started when we got in our room. It was on the 1st floor with a view to a restaurants roof. On that roof construction workers were doing some maintenance. They were right outside our window leaving no privacy for us unless the curtains were completely closed. Besides no privacy there was constant noise starting from 8am ending around 6pm every day. On last day on top of noise it started to smell - they were either painting or gluing something. Hotel had no rooms to relocate us to and they only could offer free breakfast on last morning of the stay. Knowing type of work was going to happen and rooms location they should not put us in that room at all. Overall worst hotel experience since ever.

Staff friendly & accommodating. Cleaning efficient/trustworthy. Bedding comfortable. Kitchenette acceptable. Breakfast buffet O Classico Restaurant connected to hotel - fresh & delicious. Location - A+. Rooms offer full or side ocean view. Easy access to seaside promenade. The Forum shopping mall right across street; bus stop (bus #1 or #2 - 15 minute to downtown Funchal) directly in front of hotel. Welcoming pool area - drinks/food served at pool’s cafe/bar. Duas Torres’s prices competitive with nearby hotels; O Classico menu on high side, but food/service is outstanding. Definitely will return.