Misafir Kullanıcı
13 Ağustos 2023
I stayed in Double Room Economy for 3 nights. The room did not look anything like in the photos (attached are a photo of my room and the photos from ***********). The room was outdated and not modern as in the photos. It was also situated under the roof and was very hot during the night, even with all the windows open. I barely could sleep because of the heat. I complained to the reception on the first day, asking to change a room to another one based on the above. The man at the reception told me that the hotel was full that day so it was not possible. After having left towards my room, I realised that the room could be changed the next day. I returned to the reception to suggest this and the man was visibly annoyed but said that he would check and get back to me later. He did not try to reach out to me during the stay.
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