I booked my stay on the 10th of December and 2 breakfasts was included in the booking. But when my girlfriend arrived at the breakfast venue, the 2 girl staffs infront of the breakfast hall told her breakfast was not included in the booking. What the hell??? Do the staffs need a pair of glasses to check properly or was she discriminated because of her skin color??? I had to come back from an hours drive to confront them, wasting my precious time for their incompetence. Didn't expect such a **** service from Hilton, absolutely disgusting service. Rubbish hotel. Checkout took more than 30mins because they were understaffed. Don't book this hotel, Marriott or Park Hyatt offers better service and have better location.
Çevir