Alejandro
6 Nisan 2024
The main selling point of this hotel is its water park, yet more than half of it was out of service (that said it's because of winter but I went there in April, the weather is pretty warm already in Guangzhou). The place has so much potential, but it's letting customers down by not providing the promised service. Additionally, during the three days I spent there, the main swimming pool was also out of service, with no explanation given.
The hotel's location is far from everything, so there aren't many restaurant options nearby. Guests have to rely on the two restaurants inside the hotel, one Chinese and one supposedly Western. However, the so-called Western restaurant is essentially an extension of the Chinese restaurant, offering only Chinese cuisine. They didn't even have basic Western items like sandwiches, pizza, or hamburgers.
Furthermore, both restaurants closed at 9 pm, and there's no 24-hour room service available. If you didn't eat before 9 pm, you would have to wait until the next day or try the vending machine, which was also broken or out of service on my second day there.
Overall, it was an expensive and disappointing experience. I probably won't be back.
Çevir