Asante Inn - Hostel

Great, but far not close with station

I booked for 2 kids and 2 adults and pay quite a premium for it, unfortunately upon arrival the front office insisted that the room is booked for 2 adults and ask me to pay extra for the kids. After showing my booking proof the front office just keep quite and don’t want to take initiative to help. So 4 person need to cramp on 2 single bed. The hotel itself looks nice and clean but have to give a bad review for the staff.

是塌塌米的房間 房間很大 Check in 之後相關人員會介紹飯店設施 也會幫忙安排泡溫泉的時段 不過位置對沒有開車的人來說比較不方便

整潔度極好

There's a zen garden which is very much the highlight for the property. They have 2 onsens inside the property allowed for guests private use for 40min every session per night per stay with an additional onsen tax charge by selecting their preferred timing from 4.30pm onwards everyday. All of their staff are well communicated by english. They have their own kitchen available for breakfast set and dinner orders. Other facilities in the properties such as play room (with yoga equipments), coined laundry machine, massage chair etc avaliable for guest use. It was really a lovely stay. However, do note that Hakone's day usually ends 4-5pm. So do plan your itineary properly and the property is about 20min walk through staircase from Gora station once the bus service rans out. Otherwise, it is only 6min walk from bus station.

All the Asante Inn staff were very friendly and helpful. Having meals available in the dining room/common room was wonderful after big days of travel and exploring. Thank you very much for your hospitality.

Had an amazing experience here. The food was amazing, the staff was nice, and the rooms were clean.

The hotel is beautiful and the staff are very attentive. The rooms were very comfortable and had a beautiful view of the garden. As there aren’t many places to eat within a short walk it was wonderful to have the hotel’s restaurant and bar. It is very well priced and very convenient. Their free shuttle bus to Gora station each morning is very convenient to head up to see the views of Mt Fuji. The staff were always willing to help! The short walk from the bus stop to the hotel isn’t bad at all.

Amazing stay! The staff were absolutely lovely, friendly and helpful. The rooms were really big and spacious, and had lovely views of the beautiful garden outside. The onsen was such a treat and made us feel super relaxed after a long day out. We also loved sitting in the lounge area where the fire was burning and chatting to other guests. Shared bathrooms were extremely clean! Highly recommended and will definitely be back.