Hanalei Otelleri

For the cost of the hotel, the experience is disappointing as a result of the bad service of the staff. The service of the front desk, concierge and bar staff (all located in the lobby) is very good but once you get out of the lobby everything changes, the staff is not attentive and the service is that of a 2-star hotel. At the pool I had to go out twice to ask for a couple of beers because the waitress I asked for them forgot to talk to other customers (half an hour waiting for a beer), at breakfast the waiters are literally more concerned with cleaning tables than by taking guests' order. The restaurant was almost empty and yet they leave guests waiting for a table and when you finally sit down you have to fight for the waiter to see you and once you do, he asks you to wait and starts collecting dishes from other tables. Outside my room we found the day of our check-in some dirty glasses and plates which were never removed during our entire stay, nobody supervises the cleanliness or the quality. The only thing that is worth it is the view from the pool and the beach, but for the price of the hotel we expected much more, there is a Westin nearby and it is surely a better option.

Very good suite, facing the sea, with spring flowers blooming. The kitchen is fully equipped with all the utensils. You can drive 10 minutes to Foodland to buy it and cook it yourself, just like at home.

The hotel was kind and I had a good rest. It is quiet and calm for its location. I think it's very beautiful and easy to spend.

Great! Good value for money!

With a stay at Makai Club Resort in Princeville, you'll be next to a golf course, within a 15-minute drive of Hanalei Bay and Princeville Makai Golf Club. This golf condo is 10.3 mi (16.6 km) from Na Pali Coast State Park and 0.7 mi (1.1 km) from Hanalei River.Be sure to enjoy recreational amenities, including an outdoor pool, a spa tub, and bicycles to rent. Additional amenities at this condo include complimentary wireless internet access, concierge services, and a picnic area.Featured amenities include a business center and a library. Free self parking is available onsite.Make yourself at home in one of the 57 guestrooms, featuring kitchens with full-sized refrigerators/freezers and ovens. Rooms have private furnished lanais. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as microwaves and coffee/tea makers.

Nice hotel, friendly staff. One minus: the walls are very thin, the neighbors are too noisy, you can hear it very much

When I called the resort to confirm our room before we arrived, the hostess asked if we were the owner or if we were renting. When I informed her that we were renting, I was told that we may or may not receive the owners room. I immediately had a gut feeling that something was off with this comment. Well...sure enough...when we arrived we were placed in a room had problems that did not get resolved for the entire week of our stay. The air conditioning did not work in the living room and one of the bedrooms, and the phone did not work. We called about the A/C on the second day, and a portable unit was brought into our living room with a partial wood wall installed between the patio doors for the a/c ventilation (which blocked access to the patio and the beautiful mountain view. We called for maintenance again, but they never came. We also received a text from the resort that the a/c was low on freon and they were trying to schedule someone to come out and fill the unit. The following day, I received a generic text message from the resort asking how our stay was; going. After leaving a negative review, an assistant manager called. She informed us that they have been unable to schedule a date and time to get the a/c repaired; she apologized for the inconveniences and sent a maintenance worker to our room who emptied the condensation from the portable a/c unit. The assistant manager also asked that we stop by the office that evening because the manager would like to speak with us. When we arrived at the office, the assistant manager met with us and gave us two $50 gift cards; the manager did not come out and talk with us. I was quite insulted because $100 is nothing compared to the amount of money that we paid to stay at this resort. We feel that the resort should have moved use to a different room. As far as the telephone goes, we were unable to use it to call for a ride to the parking lot. Because we were staying near the bottom of a steep hill and because I have a walking impairment, this was very frustrating. One more thing is that there is only one restaurant operating on this resort. It is only open from 3-9 pm, so NO breakfast! It is also closed on Tuesdays and Wednesdays, so there is no fool on the resort those days. I came to this resort many years ago and loved it so much that I wanted to come back and maybe purchase one of their time shares, But, after this trip, I do not think so. We had lots of things planned and still had fun on the island, but I was so disappointed in our accommodations at the resort and the fact that management was unable to fix the issues.

I almost don’t want to write this so I can keep this secret AMAZING hotel in my back pocket. This was our first time in Hawaii and my criteria was to be on the beach in a laid back location. I work in the design industry, so I appreciated the way that the rooms were both laid out and the updated comfortable furnishings. We were in a unit with a beach view on the ground floor. Every morning we would wake up to watch a stunning sunrise and wander slowly on the beach for a stroll with our coffee. We had our teenage daughter with us who had her own closed off area and bathroom. Having 2 bathrooms and a kitchen was incredible. We ended up cooking more than going out due to how expensive all of restaurants are. There were grills located near the pool area that we utilized and laundry services that looked great but we never partook. Having a pool and hot tub was a nice bonus, but we spent most of our time exploring the beaches so we really only dipped in later in the afternoons. The staff was and will be one of my main reasons for returning. They could not have been more accommodating and lovely. Thank you Makanna for jumpstarting our car! Just to begin my accolades of every single person that worked there that we interacted with. Lei was the first person that we met and her calm nature was just so lovely. Shout out to Lehua for driving us to the botanical gardens when our car broke down and for just being such a sweetheart of a person and a wealth of knowledge. We met several of the staff that I can’t recall their names but when I bumped into them in town, it was like seeing an old friend. Thank you to the staff that continuously provided us with clean towels and renewed our tp and paper towels. We met Juliette one afternoon and she was so sweet. Chawaka, Sierra and Dayna, our stay was perfect because of the care that you took. I cannot wait to return, too bad that we love soo far away. Until next time 🤙❤️🤙❤️🤙❤️

Princeville is a wealthy area with a golf course and a good environment. Friends who recommend time can choose to live on the back of the island for 2 days and live in the south for 3 days.

With a stay at this vacation home in Princeville, you'll be next to a golf course, within a 15-minute drive of Hanalei Bay and Princeville Center. This upscale vacation home is 10.7 mi (17.3 km) from Na Pali Coast State Park and 1.1 mi (1.8 km) from Hanalei Valley Lookout.Take in the views from a terrace.Free self parking is available onsite.Make yourself comfortable in this air-conditioned vacation home, featuring a kitchenette with a refrigerator and a microwave. There's a private lanai. Conveniences include a coffee/tea maker and a washer/dryer.