154 Lakes Mart, Hialeah Yakınlarındaki Oteller

The hotel itself is good located and has plenty of parking space. However, a refurbishment is urgently needed specially the toilets. The staff need a improvement too. My room was not ready for us. We were 3 and the sofa bed was not ready for our arrival. After a 9h flight the last thing I wanted is to fix where my daughter will sleep. On the next day I requested some bedding and extra towels in the reception. The receptionist sent a message to someone and said that will be sorted. When I arrived back to my room later that day, nothing was done. Complained to reception and everything was handled to me promptly. Another thing to improve is make sure your staff is comfortable talking English! Most of your front house are fluent in Spanish, nothing against that, but I expect them to have good English and not to be afraid to talk with customer in English. I do understand this hotel is located in a big Hispanic community, however you need to make sure your front house staff do speak English too. Thanks Cristiano Oliveira

Out of various hotels my husband and I have stayed at this one is pretty good with a couple minor things to take into consideration. It has good location being right off of a major highway. There are many shops that are not that far but you will want to drive it instead of walking. The pool is outside and it is good size for a hotel. Surprisingly, the breakfast included fresh, scrambled eggs, bacon, and meat, which you don’t often get at hotels. Being gluten-free, especially appreciated that! The room itself was quite spacious and beds were comfortable. where we ran into some concerns with the cleanliness of the bathroom, you could tell that the tub was getting older. I can get the TV to turn on, but there was no cable or satellite hooked up so if we didn’t have our iPads, we would’ve had no entertainment for the weekend . Our air conditioner also stopped for a period of time, so being in Miami, that was a concern too. For something close and convenient this would be a choice but if you wanted more fancier, you may want to look elsewhere.

Hotel reception staff very good especially the young Chilean lady. Rooms are a little dated but shower was great and bed was comfy. Plenty of car parking space and also offer a free shuttle to the airport

We were on our way to South America and spent 1 night at this hotel. At check-In Hugo greeted us with a warm smile and he exhibited efficiency and professionalism which caught our attention and thorough pleased us. We rented a car and while on the way back, there was a detour which caused our gps system to go crazy. We called Hugo and he led us back from 20 mins away. Once we got back, he greeted us like family. The rooms were comfortable and the beds allowed us to sleep soundly. The room was very clean. The business center was very useful to us. If you don’t feel like being super close to the airport or downtown, this is the place for you - you will not regret your stay.

What started off as a good moment/event for teenage seniors celebrating a memorable night, turned bad in minutes. I went to the Miami Lakes Hotel located in Miami Lakes thinking I was going to be able to watch my niece and her friends get ready for their senior prom but within 20 minutes of me being there the security guard that is employed by Security Alliance (Andy)rushed down the walkway to the room with a hotel manager. Once they arrived at the room they refused to speak with me or my sisters husband, they wanted to only speak with her because the room was registered under her(not a big deal but she was helping my niece get ready for her special day). Once she was able to come out they informed her that the food setup outside was a fire hazard. After about a few minutes I started breaking down the food because we just wanted to make sure the girls enjoyed their day. Within 20 minutes of breaking down the table the same security guard was standing in the corner on his cellphone and returned with another guy who said everyone had to leave. It was a terrible thing to hear that now you have to be rushed out the room because according to management you can only have 4 guest per room. Because this bothered me I requested to speak with management. In the middle of the hotel there is a Tiki hut area. At that table there were about 4-5 men sitting with music drinking alcohol (several bottles on table) on the other side of them there was about 7-10 people boxing. I asked about an open container policy and management did not seem to know what the rules were. I was disgusted because I felt like we were being discriminated against. There was no noise coming from our gathering and there were no guest being disturbed. We didn’t have alcohol and we didn’t have music. The security guard seemed very happy that we were told we had to leave out of the pool area(no one was in the pool). This by far was the worst experience I have ever had at any hotel, even kid friendly hotels give better treatment than this. Prior to renting the room my sister asked if she could have the event there and she was told she could but apparently they didn’t give that message to everyone. The operations manager (Fran) was leaving before he made the decision to shut everything down and the hotel managers (Rafael and Chris)watched at the front desk as security (Andy) harassed us by the room. The room was a spacious room but for the price and treatment from Security Alliance staff (Andy)and hotel management, I would never rent a room from this place.

Do NOT stay here if you have an early flight and want to enjoy breakfast. We tried to go to breakfast at the Coral Cafe at 6:00 am only to find out that breakfast doesn't open until 6:30 am. I stood by the hostess because it said wait to be seated and she just looked at me rudely and said, ”uhhh...? Do you need something or...” I replied, ”Yes, I wanted to get breakfast.” She responded rudely, ”Well, it doesn't even open until 6:30 so you're gonna have to wait.” We are diamond members and we tried to use our food and beverage credit to grab something quickly. We only had 5 minutes to eat so we couldn't sit down and eat. We only wanted a croissant that we were willing to pay $15 for and It was literally just sitting at the buffet to grab easily. The hostess was so freaking rude and argued with me and embarrassed me in front of everyone. She said I had to sit down and wait to be served. We had already waited 30 minutes for her to tell us this. She told us to go to Starbucks instead. I informed her that I wanted to use my food and beverage credit and she said, ”oh well. I don't know if it works there, but you'll just have to go there because that's you're only option. I can't give you a croissant here. You have to sit down and wait to be served.” Pretty ridiculous that I couldn't buy something to go. They also charged us $18 for our Turo to be parked in the parking lot for only a couple hours while it was waiting to be picked up! We didn't even have the car parked over night. Also, I NEVER received a receipt after checkout which is not normal for Hilton. I had to find the receipt online via the app. Will never stay here again! Super rude and terrible customer service! I have stayed at many Hiltons all over the world, but I have never been treated so poorly!

Good hotel, spacious room (there were four of us and we were very well accommodated), functional, friendly and efficient service (a highlight for Alexa). Standard American breakfast, good but not excellent. Opposite the International Mall and about a 7-minute drive from Dolphin Mall (USD8 by Uber). A very positive point was that they kept our bags while we were on our cruise. I recommend.

After 10:00 p.m., I was harassed every half an hour, all because the counter did not register properly when I checked in, so the customer service kept calling me to ask for my name, and even sent security guards and waiters to check my card at 11:00 p.m. Checking in, I had no choice but to take my passport and show the order at the counter to complete the process. After changing the key card, I couldn't enter for three times. I really don't know how their service can be so bad!

This is an excellent place to stay near FIU. I was visiting my student, and it could not have been a better location. Close to everything. The service was terrific. Many thanks to the breakfast staff for being so accommodating. Special thanks to Adrianna at the front desk who helped me so much with getting a room when I had to overstay.