Misafir Kullanıcı
22 Temmuz 2021
The only thing that really shined about this hotel were the staff. Pretty much every single employee I ran into would give a polite greeting and always had a smile on their faces. Special Thanks to Jin Ping, who went out of her way to keep me satisfied; she helped sort out an issue with the gym (in person) and she even gave me her own fan when the air conditioner was not working in my room. I can tell she genuinely care. Very thankful to have her.
The location is quite convenient; there's a shopping mall about a block away and if you continue walking in the opposite direction of the hotel, you'll find various restaurants and small shops. It was also easy to reach the attractions from the hotel.
Despite the hot summer of July, the room didn't have a proper air conditioning system. It was preset to 27 degrees in the middle of the day, which was very frustrating when returning from the outside scorching heat. Air conditioning should be a basic amenity considering that it's July and it's rated a 4-star hotel.
There's also a misconception about the gym. On Trip.com, you get the impression that the gym is part of the hotel, which Is not; I couldn't find any explanation regarding the gym usage. I came to find that it is an independent, fully equipped gym and you need to pay 48 yuan per session. Paying this amount isn't that much of a big deal, but I booked the hotel in great part because of the gym itself.
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