Ashigarashimo District Kaplıcalı Otelleri

"Расположен в 12-15 минутах ходьбы от ж.д. станции Хаконе Юмото. Отель старенький. Заселяли полдня, не могли найти наше бронирование через trip.com, пришлось обратиться в службу поддержки. Выдают юкаты (одинаковые для мужчин и женщин). Брали тематический ужин и завтрак, очень понравилась тонко нарезанная говядина кобе, которая готовиться на горелке на столе. Остальные закуски не понравились. Обслуживание очень медленное, заказанное пиво ждали двадцать минут и принесли только после напоминания. Просили в качестве гарнира рис, но его так и не принесли. Онсен раздельный, крытый бассейнчик и два чана одноместных на балконе. В понедельник людей было мало. Как опыт пойдет, но больше сюда не вернёмся, поищем что то посовременнее."

"A must stay if you are visiting Hakone! It's a 15 minute walk away from Hakone Yumoto station, or you can pay 200 yen to take the shuttle bus there. You can deliver your luggages there using the baggage service at the train station (for a fee). Place is clean and best of all, there's so many perks staying here. Firstly, there's free private onsen (subject to first come first serve). Secondly, dinner and breakfast are provided. Just need to select your preferred timeslot and head to the restaurant then. Food was delicious, and serving was generous as well. They also serve free ramen at 10.30pm, although it was just a simple bowl of noodles. There's also free drinks provided at L1 and L3, and some free snacks as well at the hotel lobby."

"**Positives:** ✅ **Modern & Clean:** Well-maintained, spacious rooms with comfortable onsen. ✅ **Good Location:** Convenient access to surrounding areas. **Areas for Improvement:** ⚠️ **Room Location:** - Room extremely far from dining/foot bath – exhausting daily walks (especially with foot concerns). - *Suggestion:* Offer closer room options or service for guests with mobility needs. ⚠️ **Dining Experience (Dinner & Breakfast):** - **Food Quality:** Lamb not fresh; overall quality below ”1 stay 2 meals” onsen standard. No beef , only lamb meat is not fresh. Not satisfied with the food quality. We wanna have cup noodles after meal. Breakfast is slight better. - **Variety:** Insufficient choices (both Western & Japanese); lacked local/seasonal specialties expected at onsen hotels. Pretty disappointed. We been to many onsen hotel in Japan. Never encountered this. - **Service/Clarity:** Buffet poorly organized; unclear signage led to confusion over food availability. - **Expectations:** Meals didn’t showcase regional ingredients or highlight local cuisine like other onsen resorts. Hakone is famous onsen should showcase their seasonal ingredients in this region. **Summary:** Strong potential with modern facilities, but **critical improvements needed in dining quality** and **room accessibility** to meet onsen hotel standards."

"Excellent service with professional staff, provide care to guest in each touch point. Beautiful scenery in public and private onsen. Restaurants provide quality food in japanese and western style. Highly recommend."

"A comfortable stay with staff who are attentive to service. We loved the location of the ryokan and both the private and public onsens were clean and well-kept. We also found the quality of the food from restaurant very good. Loved how it was nestled high on the mountain which gave a bit of privacy. Shame the front facade was hidden due to renovations, but would love to come back again once it is fully renovated."

"Hotel located on top of the hillside which offer fantastic view of lake Ashinoko with the Mount Fuji as backdrop . Travelers can either require hotel pick up when reached at Togenda station (ropeway)from Hakone-Yumoto station train by bus. I chosen the room with lake & Mount Fuji view for 3nights . Unfortunately, due the gloomy & cloudy sky and snowing day , view from my room wasn’t great ! Travels need to make reservation in advance & pay 2000yen for 1/2hour used of hotspring . I would like to thanks the front desk whom was really very helpful and always offered drop off & pickup services during my stayed . Bear in mind that , this hotel doesn’t has in house restaurant or cafe . Travelers can place your meals in advance with front desk OR ask to drop off to the nearest restaurant around there or take a walk about 20mins to the restaurants place."

"Really nice hotel at Hakone Ashi Lake. Location is a little remote but they have a shuttle bus from Odawara St. And it's nice and quiet.. The rooms have bakconies, I had with Lake view...sooo nice."

"雖然這間酒店離箱根集中區域遠一點 但房間很寬敞 浴場很大 而且在環境優美的瀑布旁邊 價格高一點也值得"

"The dinner was really bad: -beef is fully cooked and texture is tough - cooked crab is smelly - grilled fish is hard and does not have taste Also, my room has 3 huge problems -the water in the shower area cause flood - there is a big spider found in the room. - air condition in living room is noisy The worst part is I sent my complaint to the hotel for 2 weeks, there are no respond."