"Super family friendly With bumbo baby seat at restaurant and baby bath tub"

"Beautiful hotel, excellent food and service!"

"Mükemmel olanaklar. Muhteşem manzara. Akşam yemeği ve kahvaltı mükemmel. Personel yardımsever ve İngilizce konuşabiliyor. Beş özel onsen sunuyor. Hepsi de iyi."

"Nice hotel with great environment, located in the mountains where the nature is great 👍"

"The service is far below standard. We stayed for one night. We encountered power outage from mid night till we checked out. The hotel provided no information, no help, not to mention compensation. There is no phone in the room and we need to drive to reach hotel reception. We can't use Private onsen, can't use the toilet because flush needs electricity. It is horrible."

"We had the most wonderful time at Ochiairo! I came here for a birthday trip with my husband and best friend and we stayed in the spacious Aofuji room overlooking the river. The spatial arrangement offered more than enough space and privacy for 3 people and probably 2 couples or a family and kids. The white noise lulled us to sleep every night and it was simply magical. The international staff was so helpful to us. While we don’t speak Japanese, they did their best to understand and attend to us and it all worked out. They went above and beyond making my birthday feel very special. It was the small details that really mattered - ensuring that we had bikes and activities arranged the night before, coming to our room to teach me how to wear my yukata when I asked them to help, and even cleaning out and lovingly packaging some souvenir bento containers we arrived with when they saw them in our mini fridge! Everything about this place is just so beautiful. A few notes: - THE BATHS! When I tell you that I screamed when I saw the cave and private onsen in particular - just trust that they cannot be missed. - We are all tattooed - one of us significantly so. They have small tattoo covers but ask that you do cover them in the main bath areas (I only know this because I asked and they were incredibly polite about the advice) - We brought tattoo cover but in case you don’t want to bother, please take advantage of the absolutely stunning outdoor private baths - The food is great and eat dinner in sitting rooms upstairs (not served in your room) - You get unlimited drinks (alcoholic and otherwise) and snacks which was another pleasant surprise because they are so tasty! - The koi fish in the front swim up to you and follow you around with such enthusiasm. It’s as if they’re little pond puppies. The staff allowed us to feed them so if interested, please ask. - Don’t miss the swing next to the suspension bridge! - While I loved our room - please note that there is an abandoned hotel directly across the river from it. Kind of ruined the “I am communing with nature” vibes but it was fine in the long run. I could go on, but just trust that this place is just exceptional!"

"Yemeğin lezzetinin olağanüstü olduğunu hissettim. İki gece kaldım ve öğle yemeğinde Japon ve Batı yemekleri yedim ve Japon yemeklerinin lezzeti parladı. Şefin baharatlarını gerçekten beğendim. Kahvaltıda servis edilen kavrulmuş deniz yosunu ahşap bir kutu içerisinde geliyor ve kutunun içinde sıcak tutuluyordu. Yemek yerken ızgara deniz yosununun çıtır dokusunun tadını çıkarabilirsiniz. Odanın açık hava banyosu da çok güzel. Zamanım vardı ve 40 dakikalık bir yürüyüşe çıktım. Ne yazık ki hava bulutlu olduğundan Fuji Dağı'nı göremedim. Tekrar ziyaret etmek isteyeceğim unutulmaz hanlardan biri haline geldi."

"The services were top-notch. The dinner and breakfast were all meticulously prepared and served."

"The sunset seen from the footbath terrace on the rooftop was beautiful. We also enjoyed meals in a live kitchen setting."