Ibiza the Fern Resort & Spa, Kolkata

Greenery, swimming pool, etc is good, but rooms are not upto the mark.... No luggage stand, some rooms are very tiny. Bathrooms are very small, no tap, no hand shower, over head shower water is slow of poor quality, toilet flush is placed in such a place, where they put hand towels, hand fauset water out flow is also poor.

The overall stay was a little bit OK. But to mention the staycation was not at all satisfactory. The property did not have WiFi and even in the room the WiFi was weak and was very difficult to connect. Also, the speed was very slow not expected by such a premium property. We had taken the staycation package which had breakfast, lunch, dinner and a welcome drink included. We did not get any welcome drink at all. The food quality was good but the menu was same mostly both the days, a few items changed here and there. Same also for lunch and dinner. Everything was chargeable if you order from Room Dine In service numbers. They charged us for water even. Two bottles of water (20 INR) each costed some 200+. Another factor, there were frequent power cuts and the air conditioning in the room always ran into error. Even informing the reception the problem was not solved at all. Also, from a pricing perspective the property charged a premium which was higher than 5 star properties. I had stayed in Hyatt in Delhi at the start of the month, but it was still less. In short, if you do not have any other option then you can go for this. Also, food is satisfactory so for a day outing this is ok. Please note that property charges a premium but do not provide services as a 3 star property also.

Even their costliest rooms (Fern Club Room) don't have Wi-Fi Connectivity, stayed there for 2 days but couldn't use access the Wi-Fi. When questioned their only response was please wait for SOME MORE TIME, maybe SOME meant more than 2 days. Everything else was good.

HI i would love to share my feedback of my stay specially I am so much gratefull and happy with all of your staffs hospitaly and attentiveness towards guests and they are always ready to help us and serve us better .. Food- lunch and dinner both were great had so much options for both veg and non vegetarians we loved the dishes they tastes yuuumm activites- so much to do in this resort and the resort will never make you feel bore you will be missing some of the activities as so much cant be completed in 1 night stay room- we opted for the basic category of rooms which were situated in the nirvana building the rooms were quite shabby not maintained that the only minus point I have found out but the service over their were 10/10 whenever we had to come to the main buinding every time the golfcart would carry us … never we had to walk

Very good quality room, staff also nice specially front office staff Ankita. She is nice girl. ..Nd she always help me . Food was very good. And location is nice.. property is also good... Everything is also good ..... I m very happy to my stay.

Hey... I m staying with my family from ibiza the fern hotel.. Stay was very good I m very satisfied to my stay this is good property staff was very good.. Thanks to front office staff Ankita and whole management team very helpful. Food was very good