Kuala Selangor Otelleri

This hotel is very close to all the seafood restaurants. You can even walk if you want to. Less than 1km distance. Room was ok. Bed very soft but not bed sheet not very clean even after washed. Our room facing main road. Super noisy. Poor sound insulation. Other than that it was worth the stay. Good customer service.

The accommodation is quite good and much better than some bad reviews that I'd viewing from all apps. However, cleanliness still need to improve. 👍 The room that i stayed has window 👍 Water dispenser provided 👍 Affordable price 👍 Free roadside parking

We were greeted by a very friendly receptionist Elly. Such a sweet girl. We had booked a premium room corner lot with a King size bed and a balcony. There are only 2 King size rooms at this hotel. The room was of decent size but so badly arranged. It had an open wardrobe with a table fixed to the wall (so could not move the table and a stool underneath, one nightstand near the wardrobe and none on the other side of the bed which had a very big chair (only for one person) and alas, the balcony was for standing only. No chair no table. Such a lousy arrangement of furniture. So my husband sat on the armchair and I either had the stool that fitted under the fixed table or the bed! I don't know who designed this but in my view it's pretty senseless. Why not put 2 chairs and a small table on the balcony so we can enjoy the view? How long can you stand outside? So ridiculous. Waste of time to even book these rooms, since they have a big terrace on each floor for everyone to enjoy. The bath towels are very new and soft and fluffy so it leaves some fluff on the skin and my husband has very sensitive skin. So we ask for another towel, not so new...they told us if we wanted an extra towel it was free...2 extra towels you had to pay RM5 per towel! We only wanted to exchange one. Then after the first night, because the pillow is not very comfortable, we asked for extra pillows. Same thing: one extra pillow: free...more than one you will be charged RM5 per pillow!!! Could not believe. so preposterous. We also noticed the hot water after a certain time at night was kind of lukewarm. The following day we wanted to take shower around 10am and the water was cold. We called and asked why and they told us the hot water had been switched off. So we made a big fuss about it and they came and switched it back on. This is absolutely ridiculous. No matter about the lay-out of the furniture but the fact that you have to pay for extra towel, extra pillow and that the hot water is on only at certain time, they should put it on their website to advise customers and to avoid such aggravations and frustrations. The room was very clean and all the staff at the hotel is very friendly. We came here to try their seafood restaurant and the restaurant was closed for renovation to be re-open around March next year (??). Again, why don't they put it on their website? The problem lies with the owner/management. I don't think we will ever go back to that hotel unless they change their policies. TIPS: Since I can't put my tip in the place below, I would advise you not to bother to book King size room (which is the most expensive). You can always enjoy the large terrace on each floor. Be careful about booking standard rooms, some have no windows...it's like being in a coffin.

First and foremost, we had our stay from 29/12/2020 until 31/12/2020 for a short vacation with my family. 1 day prior before arrival, i've made a call through the FO and request for comp anniversary deco but it is chcargeable instead around RM150 which was alright. During the process i've asked what sort of deco do they display and then they suddenly told me to contact the housekeeping instead to gather more info which was quite weird. Later on, another receptionist (Suraya) called me and happily assist me for setting the decoration for my parents and the overall was amazing which made my parents suprised. Kudos to Suraya & the team. On the next day, when we were about to leave for our activity, there was an unexpected incident where our car rear window was shattered due to contractor using grass trimmer right next to our cutter which cause several stones flew right through our rear window and was not happy about it. But then, the management willing to replace the new window on their behalf and able to settle it during the same day. Overall, the room was delightful but not much of soundproof room as the neighbor room were very loud and we can hear their voice. Other than that, we are glad to stay here with the management able to go for extra mile for the deco and change the car window. We will surely come again in the future and hope the staff can go extra mile for their returning guest. Warmest regards, Syamim

I recently stayed at ZONE Hotel in Eco Grandeur with my family, and it was a fantastic experience. The hotel room was comfortable and well-maintained, providing us with a cozy and relaxing atmosphere during our stay. What made our visit even better was the convenient location; we could easily walk to nearby cafes and restaurants, making dining options readily accessible. The friendly staff and excellent service added to our overall satisfaction. We thoroughly enjoyed our time at ZONE Hotel and would highly recommend it to anyone looking for a pleasant and convenient stay.

The guy at the reception counter very helpful and productive. Whatever my complaints (dark hallway, empty hair and body gel's container etc) were settled by him. Totally satisfied with his manner and attitude. When he said he'll settle it then it was trully settled. Forgot to ask for his name but he was at the counter when I checked in around 3pm and he was still on duty when i came back from work aroind 10-11pm.

A good hotel to stay overnight for those who are looking for accommodation while waiting for their spouse to visit the hospital... is there a pool yet, you know...

The savages work there at the front desk. They refused check in a prepaid room within an hour.Conversation: When we booked? Two months ago. Which date? -I don’t remember exactly what your Wi-Fi password is, I’ll just take a look at the Hotels.com -We won’t say you aren’t a hotel customer. An hour later it is getting dark, I came to see the place of interest, but not find out. I will go, you find out in Hotels.com. Can I leave a backpack? -No, you are not a hotel customer .... Inadequate, what can i say...I, a client with a prepaid number, could not leave for an hour-backpack at the reception I had to walk for an 2 hours with a backpack of 8kg.Finally check in on arrival. The room is dead, cockroaches walk in jambs. But there is hair everywhere on the floor, as if someone had shed on it. Bed in yellow spots. Do not try to book this horror! Indian chain OYO(included this hotel)- go around the tenth dear!! Shame!

We stayed here due to the close proximity to the local bus depot. We chose to catch public transport from KL and then walk the 5 minutes to this hotel. Reception staff were friendly. We had a few conversation issues but I don't speak any Malay and their English was good but not good enough to answer some of my questions. They helped out as much as they could. Our room was comfortable and clean. We booked without window which they confirmed with us on check in. Overall a good stay and would recommend for anyone else doing the fireflies and skymirror independently from expensive organised tours.

best best best best best !