Lacey Otelleri

The service is above and beyond here. I have been in Washington for about a year and have been around Olympia, in several hotels, for 1/4 of that. I can say, honestly, thg at this quality inn lives up to the name in every way. The cleaning staff is diligent, maintenance is responsive and timely, the front desk is friendly, and discretion is their middle name. I was treated fairly with kindness and assisted in all matters with care and understanding. I thank the staff and applaud their work. I strive to behave as they have in my next professional endeavor. Special shout outside to Soloman, Grace, megan, and Jil. Bonus points to Grace for being the most caring individual I've met in washington.

With a stay at Holiday Inn Express & Suites Lacey – Olympia, an IHG Hotel in Lacey, you'll be within a 5-minute drive of Saint Martin’s University and Providence St. Peter Hospital. This hotel is 12.6 mi (20.2 km) from Joint Base Lewis-McChord and 2 mi (3.2 km) from Fresenius Medical Care at Providence St. Peters Hospital.Don't miss out on recreational opportunities including an indoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access and a vending machine.Mingle with other guests at the complimentary reception, held on select days. A complimentary buffet breakfast is served daily from 6:30 AM to 9:30 AM.Featured amenities include complimentary wired internet access, a 24-hour business center, and complimentary newspapers in the lobby. Planning an event in Lacey? This hotel has 750 square feet (70 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.Make yourself at home in one of the 81 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and microwaves, as well as phones with free local calls.

This location is really showing its age, The air conditioner produces loud noise to an extend that affects sleep. We also experienced power outage in the morning, that affected providing anything hot.

My family and I stayed at the Comfort Inn in Lacey, Washington. The hotel entrance is slightly hidden from the roadway. The room had wifi, television, air conditioning, and a television The room was clean and the hotel was tranquil to sleep. The beds were uncomfortable. My wife and I woke up feeling sore like we slept on the floor. The hotel placed vending machines across from the elevator door. I waited for someone to decide what he wanted from the vending machine as I was pushing a trolley with our luggage. The same issue occurred in the morning when I was trying to pack the car. My family and I reached the free breakfast within the designated time. The hotel employee appeared to have already placed food items away or the hotel didn't provide that much food for guests to eat. We appeared not to be only hotel guests that did not receive the free breakfast. There was another family and a hotel guest. The hotel guest asked the employee to replenish the eggs and sausage. The employee appeared not to honor the request even though we were all there before the breakfast closes at 9am. My wife and I went back to our room to eat a bowl of Cheerios we happened to have packed for our trip. We have stayed at seven hotels with a total of fifteen nights this year. The other hotels that offered free breakfast always replenished the food. My wife and I pick hotels that have a free breakfast. My suggestion if you stay at this hotel is to wake up by 6:30am when breakfast first opens if you want to get breakfast. We will be trying a different hotel in the Lacey, Washington area next time we visit due to this experience.

The price is super high, the room rate is not half of Seattle. If you want to go to the Olympic National Park, staying for one night is super cheap. Whether it's the environment, comfort, cleanliness is great! The breakfast is extremely rich, especially like single + cheese, beautiful! Breakfast is very abundant from 6:00-9:30, highly recommended

My friend and I stayed at this hotel when we were travleing through on our way to Sequim. My friend uses a walker and we ran into issues on our trip with other hotels not having what we needed to make her comfortable. This hotel was wonderful! Everything from the check in to breakfast and check out was exceptional.

Pros - they actually had a towel rack near the sink. Many hotels are forgoing this for some reason. The towels themselves where very plush, and the coffee maker can provide two cups of coffee simultaneously. Cons - Extremely poor design of the shower. In order to turn the water one, and it starts cold, very cold, there is no way to turn it on unless you’re STANDING IN THE SPRAY!! The shower has two glass panels one is a glass wall and one is a door. Of course, the solid glass panel is the one next to the spigot. The only way to reach the spigot is to get into the shower and turn it on and there is no way to predict where the water is going to hit and the nozzle is to high up to reach for most people. As a result you get to start your day with a nice cold blast of water from head to toe! But don’t worry this is in lieu of coffee. They do provide coffee in the room but if you go down to the lobby after 9:30AM there is no coffee. Period! Most hotels provide coffee in the lobby throughout the day – not this one and if you don’t have your tail feathers down in the lobby by 9:30AM you are SOL. We booked this hotel to stay their New year’s eve night and New year’s morning the maid decides it’s a grand idea to knock on our door at 9AM in the morning to see if we need service!! There are signs all over the room stating if you need service you have to let them know otherwise, they won’t bother you. Apparently, this does not apply to the day of check out even though checkout is at noon and it was a Saturday and New Year’s day to boot. I called and complained about it and was told – well you should have put your sign out that you were not to be deserved. And I replied that is absolutely no excuse given the date and that check out is not until noon! I will not be coming back and would recommend not staying here unless you like cold showers, no coffee, and being waken up early by the maid. FYI that this hotel also requires that you pay for parking and breakfast.

If you are waiting a near homeless experience plus come stay at the not so Super 8. The halls smells like a NY back alley, were two people held a pissing championship. The heat is non existent in some rooms, so you will have to build a hobo fire to heat up. The non smoking rooms have linens with burn holes in them? The TV doesn't work, so use your imagination and watch your favorite show in your mind. The walls have more cobwebs and dirt on them then sleeping outside would present than being outside. You're right by the freeway and get to hear traffic all night like you were sleeping on the streets. The shady charters in the hallways could get you intravenous drugs in about 60 secs. I would say if you have $60 don't put yourself at risk staying here, you'll probably better off getting an air mattress for $20, and nice blanket for $15 and a pillow for $5 and sleeping in the back of your car, or at a rest stop which would be 1000x less shady. One positive the fridge froze my water it's so cold, but then when I was dying of thirst I couldn't get anything to drink.

For the price and the size of the room, this was a very good place to stay for the night. Only staff I encountered was super friendly and room was clean/bed comfortable. The blinds were a little tattered and the bathroom seemed dated, but those are minor issues. Nice place to relax for night with free parking and restaurants within walking distance.

This was without a doubt the WORST Hilton Garden Inn I have ever had the displeasure to call home for the weekend. I checked in the day before as suggested by the website so I could skip the wait at check-in and receive a digital key on my phone. When we arrived, there was an “issue” with the system and I could not get the digital key. There was a line 10 person deep waiting to check in and 1 person at the desk. It was taking quite some time, so I tried again to get my digital key. Luckily I was successful the second time. Next, there was only one working elevator for a 5 story hotel. There was some type of sports tournament for teens, so the elevator was extremely busy. When we finally got into our room, I used the bathroom. I flushed the toilet and the handle broke! That meant that the water would not fill the tank and just kept running. I called the front desk and told them that our toilet was broken (I explained what the issue was). They sent up a man with a plunger. My husband told him that he was going to need tools and parts, no it a plunger. After 3 trips, he finally was able to fix it. It probably took so long because he had use the only working elevator! It had been a long car ride, so I was looking forward to some time in the hot tub. After waiting for the elevator for 5 minutes, I finally got to the pool/hot tub area. Just as I was about to get in, one of the kids yelled”No don’t, it’s freezing cold! I think it’s out of order.” I thanked them and proceeded to go back to my room. After waiting for the elevator (again), I wanted to fill my hydroflask with ice and just call it a night. The ice machine on my floor was BROKEN! Due to a disability, I could not just walk down one floor, so I had to wait for that one precious elevator. I got the ice, waited again, and was finally able to get back to our room. Hoping the next day would be better, we went to bed. I will say that the hotel was very quiet and clean. The next morning, we were looking forward to a nice hot breakfast (it was part of the package). We arrive at the restaurant and there is no hot breakfast. Apparently, they did not have a cook for breakfast,so we were stuck with a cold breakfast. They said they would have someone for dinner service. We had to go find a restaurant and pay for a breakfast we had already paid for. After a fun day with family, we returned to the hotel and the restaurant was dark. There was a sign apologizing blah, blah, blah. I ordered something from DoorDash. The entire stay was a complete disappointment and I will never stay at this hotel again.