The Linq Hotel + Experience

Konum tam şeridin ortasında harikaydı. Çok talihsiz bir şekilde oda temiz değildi ve kötü durumdaydı. Ve ciddi bir kapı sorunu vardı. Çok sayıda lekeli alan vardı. Ve banyo pis su akıtıyordu. Müdür kendisine bildirdiğimde özür diledi ve iyi bir jest olduğunu düşündü.

The location was great as it was right in the heart of the strip. The bed was comfortable, but the shower head was not very functional. There was no way to adjust it and for a hotel like this they should upgrade this feature. As for the service, most with few exceptions were quite rude and disinterested in giving service. They actually seemed annoyed if you asked a question. Overall, we felt the hotel was overpriced for what you receive.

I haven’t stayed in the Linq for quite some time so I figured I give it a shot. Big mistake… When I checked in the safe was locked so I asked the front desk to send someone to open it. Took three phone calls by the time someone came who did not have the tools needed. I was told someone was coming later to get it done… It was past 1am so I had to call it a night. Next morning called again, this time it took two attempts to finally get it done. I had late night meetings so I asked for a late checkout, I was hoping for noon instead of 11am but was flat out refused. I’m spending approximately four and a half months out of a year in hotels - yes, I travel a lot for business - and don’t have to use it often but here and there I ask for a late checkout. Never been refused yet until now in the Linq. In fact, the lady I talked on the phone with sounded like she was very annoyed by me even asking for such a thing. Not much better attitude when I came down to check out. I walked up to a lady at the front desk who did not feel like checking me out but simply sent me to the self check out machine. I tried but the machine didn’t work. I flagged her down to help me just to realize that the machine really didn’t work. Sent me over to the next one and guess what? I’d didn’t work either… Then finally she was willing to check me out manually while looking really annoyed that she had to deal with this. By this time there was a line behind me of other frustrated guests who also complained about the hassle I just went through. So at the end I was denied a late checkout but I guess it was ok that I had to spend a lot of my time just to go through the process while dealing with people who seemingly misunderstood the point of hospitality… I’m spending my money on hotel stays and the Linq is not one of those I’m willing to spend a penny on in the future. Fooled me once… The location of course is good and the room was otherwise ok