Lesa Otelleri

I do not know where to begin. we arrive in the room in the morning and the air conditioning leaks profusely in the shower. We ask to fix it but they say it is a plumbing problem and then they turn it off. Our friends same problem in another room with also explosion during the night of the bulb in the bathroom. In the afternoon the air conditioning continues to remain off and other customers report copious air-conditioning leaks in the room. The noise of the highway makes sleep very difficult and the windows do not cushion anything. Very hot night with still the winter duvet. At around 2 in the morning some very angry customers scream complaining about the copious water from the air conditioning. window which was impossible as the window was on the other side of the room .. it had not been opened and the ants came out from under the tiles ...... in the bathroom the tub handle was rusty ... shame because the structure has strong potential

It's a fairytale! It took me a lot to decide if to take the risk to travel or not. I'm glad I did take the risk! This is the first holiday when I don't check anything about the place I was going to stay, surrounding area not at all, just wanted to escape London for a bit. From far one of the most beautiful places I've ever stayed. The hotel looks like a museum, incredibly amazing, surprises didn't chased to happen, they have a pool, tennis court, soccer court so many facilities, it's crazy. The room I've stayed, stunning,the view from the balcony took my breath away. It's quite, it's beautiful, it's perfect! Hotel stuff, they couldn't do any better than this, friendly, willing to assist whenever necessary, I felt like home! I've even got an early check in 🤗.Thank you Domenico, Monica, Andrea, Manpreet and everyone else!!! For anyone looking to escape the madness from a busy city like London let's say, this is the best place to be! P.S. make sure you bring mosquitoes spray, as I've mentioned I haven't done any inquiries before coming so, mosquitoes attack wasn't fun at all. I was looking forward to have dinner in the outdoors restaurant which ended up being a nightmare, but it was entirely my fault, the hotel is located on a hill, surrendered by trees obviously you'll have to deal with mosquitoes. I highly recommend this place and can't wait to come back! Thank you🤗, Mirela

Set in a peaceful area close to a lovely little town called Sesto Calende. Our room was spacious and comfortable, with a lovely balcony overlooking woodland. As it is out of the way, they also sell plated meals at reasonable prices which can be heated in their kitchen area, if you don’t want to head out. Lovely staff, will definitely return.

Bella esperienza. Le cosa più bella della camere è che sembrano proprio delle piccole casette stile bungalow a sé con parcheggio privato per ognuna. Ci si rilassa molto bene, il box doccia è un grande plus. Uniche cose che ”boccio” sono la dimensione della TV, un po' piccola anche se è molto apprezzabile la posizione in alto e incastrata nello specchio, e i cuscini un po' troppo piatti che non sono proprio il massimo della comodità. Altra nota positiva è l'ubicazione a 2 passi dal lago in un bel paesino. Assolutamente consigliato

Por segunda vez volvimos a este hotel que nunca decepciona aunque deben mejorar la forma en que exponen las ofertas. Al llegar al hotel pedí que quería tener la oferta relax total que figuraba en la pagina web. En la mima décia desde 1399 Euros por lo que di oor obvio que ese era el precio para 3 días ( publicidad engañosa, sin necesidad.). Pensando que este era el precio me dijeron en el chek in que no podían generarlo ellos, debía subir al Spa para arreglar con la persona de ahí. Subo al Spa antes de hacer chek in; y le muestro a la persona la oferta a lo que me dice que si la podemos tomar. Me dice que lo debo arreglar en el chek in. Bajo a chek in y hago la gestión por el programa Relax Total. Después de un buen rato me dicen que esta ok y les pido para pagar toda la estadía. Siempre hago de esta forma. Cuando voy a pagar cada habitación ( eran 2); me dicen que el total de ese programa eran 1799 Euros en vez de 1399 Euros. Les reclamo que en el Spa había mostrado la oferta y que me habían dicho que estaba ok pero me dicen que esa tarifa es para otros meses, no el que estaba en curso. Yo ya le había dicho a mis acompañantes que tomaríamos ese programa. Estaban todos ilusionados. Pero al enterarme que valía 400 Euros más de lo que decía en la página inicial tuve que cancelar. Pedí para hablar con el Gerente y este me dijo que no iba a hacer nada; no siquiera una atención por haberse equivocado cuando subí al Spa ( que ellos me mandaron) y le mostré el programa a la chica, la que me dio el ok. Un Gerente que no sabe tratar a un cliente. Yo tengo empresa y si me pasa eso busco una solución. Ellos alegaron que si yo ponía la fecha me arrojaba el precio que decían ellos. Cosa que era verdad. Pero entonces , porque me hicieron ir al Spa para arreglar la oferta? Y si la chica me dio el ok cuando le mostré el precio y el programa; no deberían haber aido flexibles ? Que necesidad tiene el hotel de hacer publicidad engañosa ? La verdad que el hotel es espectacular. No tengo nada que decir respecto a sus habitaciones, las piscinas , el Spa etc. Todo es de primera. La cena que tuvimos ahí no me gustó. Cara y porciones muy pequeñas. El resto todo de primera. Aconsejo que cambien la forma de promover estas ofertas Igualmente recomiendo el hotel.

Hotel is in much need of some updates. The sheets and bedding were all ripped and ball-y and the carpets are stained. One pillow each on bed. We were really disappointed after staying at the hotel majestic in bologna. Would not rate this as a 5 star hotel more like 3. Location is great and breakfast buffet was just ok. Most hotels now let you order omelets or eggs how you like, we missed that. This is our 4th time to the lakes and we would not stay here again. Hotel needs some painting and updates to rooms

It is a grand old hotel though well maintained with modern comfortable rooms. The beds were good. There is an indoor and outdoor swimming pool. The grassy area outdoors near the pool is a great place to sit and look at the lake and at Isola Bella. Service was very good. Only problem was the food. We were here as part of a group and had half board. Breakfast was OK, but dinner was very spotty. Mostly not so good, a few good meals. Avoid the fish, always way overcooked. If you are not tied to a group walk into town for dinners.

Excellent position

Our hearts are full of gratitude for everything the @villapalazzoaminta offered to us on our wedding day. The whole experience was so perfect, that we felt like we were at our houses. Villa Aminta is now our place in Stresa. And Stresa, our love's place in the world. Comfortable rooms, stunning views, tasty food, and a kind and helpful staff. We have loved every second of our stay! Thank you!

We had a triple corner room (with 2 balconies) which was very spacious compared to other hotels we've stayed in,bathroom had a bath and separate walk in shower. Staff all very helpful and friendly with good English. Ample selection at buffet breakfast, continental and bacon and scrambled egg available. Very clean in all areas. Great location, across from the lake, near the ferry station, lots of restaurants and little shops nearby. Double glazing kept the room quiet from street sounds. Others have commented on lack of soundproofing but we had no problem, once or twice heard next doors shower running but only when in our bathroom. All in all I would highly recommend this hotel and would definitely stay here again if I return to Lago Maggiore. We were in room 104, in the Stresa part of the hotel.