Nell Hefengting · Yichuan Fengyue | View Snow Mountain Ancient City Panorama Hotel

I am a foreign guest, this is my first time in China. The hotel owner proactively texted me via Trip 1 day in advance to contact to pick me up at the airport. Everything was very good, the room was very comfortable and clean, she also bought a tour to the snow mountain for me. If I have the chance to come back, I will still choose to stay here.

The hotel boasts cleanliness, comfort, and stunning vistas of Lijiang Ancient Town. Situated conveniently, with a variety of dining options nearby, it offers proximity to the heart of lijiang ancient town. The standout feature, however, is the warmth and hospitality of the staff, led by the friendly manager, 邓邓. They not only provided excellent service but also guided us to must-visit spots in Lijiang, ensuring a memorable stay. Highly recommended!

Very nice service

Amazing view of Jade dragon snow mountain ( from rooftop)

Location : Great. Convenient, a stone throw away from LiJiang ancient city. Check-in ‘counter’ - staff is helpful and passionate to recommend restaurants, herbal shop. But Did not gift us tea pack as stated in booking page for more than 2 nights stay and did not inform tea will be served with reservation Room for 3 pax : At best average, there are differences in configuration as displayed on Trip.com. When we approached one of the person in charged, to provide mug for 3rd person, he brought paper cups. For environmental and green purpose, proper mug is more sustainable. Kettle is placed on a desk near entrance with no power point. The staff impatiently told me to boil water on bedside table where there is a power point. House keeping: below average. We are shocked that they intruded into our privacy, opened the room door although we did not request for housekeeping and we are in the room !! Service : excellent service rendered by a lady manager in charged. She recommended and graciously brought us to a shop nearby to buy 三七，天蔴，藏红花 which she assured it is a trusted shop with good quality and fair price. Bathroom : modern smart toilet but occasionally the sensors are not functioning as it intended Photo : did not bother to take photo as the room is below expectation. Room Rate : Cheap

i have wonderful monent inn here. - Convenient location - Beautiful environment - Cleaner room - Special thanks to the manager 邓邓. She arranging our itinerary and introducing us to the delicious food. I will Choose Nell and Feingting again for next time❤️

Really great hotel in Lijiang. Hotel owner and staff really nice. This is my first time in China and I can’t communicate in Chinese but everyone try to help you.

设施：OK 卫生：OK 环境：OK 服务：OK

Goodgood