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DoubleTree by Hilton Madison Downtown
4.7/5107 Değerlendirme
I started with a free airport shuttle and was welcomed with a warm cookie and even warmer smile. Every single interaction I had with the staff was an example of what customer service should be. The front desk staff made every effort to accommodate my requests and were always friendly. Shataya was of great help and really all the front desk staff from my visit Monday 9/5-Thursday 9/8! Austin was one of my shuttle drivers and took me to a nearby address to make sure I didn’t get lost. Again, great customer service. After traveling across the country on business trips and vacations, I can easily say this was one of my best hotel stays. Thank you to all the staff!!
Hampton Inn & Suites Madison/Downtown
4.6/5111 Değerlendirme
The hotel is in the center of Madison on Main Street, a ten-minute walk to the university and city hall. The hotel facilities are quite four-star, but UMW University is predestined, and the lobby and rooms have university mascots or logos. There are not many tricks for early drinking, typical American early drinking, with fruits, yogurt, etc., but during the epidemic, there is heat and social distancing, and can eat enough. It's worth living in Madison
Best Western East Towne Suites
3.9/5102 Değerlendirme
I think the main reason is the good location, in the city, very close to the airport. There are refrigerators and microwave ovens, so you can buy things yourself and simply make something to eat. Hot water is available throughout the day. Hygiene and service have nothing to say, breakfast is also ok.
Doubletree by Hilton East Madison East
4.5/5101 Değerlendirme
I recently stayed for a college bowling tournament. The hotel was full because of a Badger game but never seemed crowded. Staff I encountered were very nice but I can't imagine having to deal with the numerous customer complaints they must receive. Positives: Great rate with our group, easy check-in, beautiful lobby/hallways, clean room, large counter in the bathroom (one sink did not bother me), shower had great water pressure, convenient location to shopping and restaurants. Negatives: Air conditioning had been turned off, so only heat blowing into an already warm space (maintenance man very upset about it/opened our window for us so we could get some air), expensive breakfast buffet when compared with quality, buffet opened 25 minutes late (had to go to Starbucks), mattress was very hard, bathtub/shower seemed much smaller than usual, slow wi-fi even though I have member status, computer in the lobby uses Internet Explorer so none of my Google accounts would work (welcome to the year 2000), pool right in lobby which seemed very awkward. I would only stay here again if I had no other choice. I felt bad for my friends who had a room with a window only into the lobby--no natural light and no way to cool the room. Don't be fooled by the lobby--book a room somewhere else.
The Edgewater
4.4/5102 Değerlendirme
We had a wonderful stay with great service and attention to detail. The reservation staff went above an beyond to make sure our needs were met. We loved the lake view and beautiful hotel amenities. I wish we would have known more about the available spa services earlier, so we could have taken advantage of them.
The Madison Concourse Hotel
4.5/5100 Değerlendirme
I recently attended a conference held at the Madison Concourse Hotel & Governor's Club and stayed three nights at the property. Shuttle bus driver Brian picked my co-worker and me up at the airport and was so kind and friendly! His recommendations for great food and sights in Madison were spot on and much appreciated. We received a warm welcome when we arrived and enjoyed a wonderful soup/salad bar/dessert lunch at CIRC. My room was clean and spacious. I loved the walk-in shower and makeup vanity space with chair in the bathroom, which was clean and stocked with plenty of towels. My favorite part of my stay was the comfortable bed and bedding, especially those wonderful pillows! I haven't slept that well in ages. The hotel is conveniently located to the Square with plenty of restaurants and entertainment within walking distance, making it a perfect conference site. I highly recommend the Madison Concourse Hotel & Governor's Club and hope to return soon with my family for vacation!

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