Marcon-Gaggio-Colmello Otelleri

Breakfast is a common product on the European side, the taste is OK, the hotel has an on-site parking lot, free parking, the best is to provide a mobile phone for free use, can bring out, navigation, all domestic and foreign calls are free. The hotel has a shuttle bus to the main island parking lot in Venice, 7 euros, half price for children. If you can drive to the main island parking lot by yourself, plaza roma is more expensive, it seems like 35 or 39 euros a day, you can find a parking lot from the parking lot one stop bus, city park 4.5 Euros a day, bus back and forth 3 Euros

We stayed here in an emergency situation after our flight was delayed for a day. They were able to accommodate 10 of us in four rooms easily. We arrived far earlier than check in but this did not phase them. Nothing was too much trouble, from the receptionist sorting us a complimentary drink each and finding a room for our suitcases, to the lifeguard getting us towels sorted for the pool and the bar staff getting us a football for our Grandson to play football with. Lunch was excellent value for money, high quality snacks and large portion sizes. Rooms were clean and well furnished. Lots of little extras included slippers, dressing gowns, biscuits, shaving kits and toothbrush sets as well as traditional toiletries. Breakfast was excellent with lots of choice. We could not fault anything about our visit.

The location of the Hotel is a plus, because it is near bus stops and a few minutes walk from the train station going to Venice proper. The breakfast buffet was okay, could add more choices but nonetheless we enjoyed our stay. Kudos to the night shift receptionist (forgot his name) who was very helpful and was able to book us a taxi for our early morning flight. Would definitely recommend 👍

Nice place located in a green area not far away from Venice, the railway station and the ferry Port. You can park inside and the location offers all the basic services needed; bar, restaurant, mini market, self service laundry and self dispenser for snacks/drinks,coffee

The location of this hotel is particularly good, right next to the railway station.It's only a 20-minute bus ride from the main island to the mainland. And you can choose breakfast every morning. Even better, some concerts and parties are often held in the evening. I see they are trying best to create a better and comfortable accommodation environment here.

I have just returned home from my holiday in Italy. This hotel was was one of my stops and I like to share my experience. All of the staff at this Crowne Plaza were incredible and helpful. Without doubt one of friendliest staff! Upon arrival a female receptionist welcomed us friendly in good understandable englisch: She answered our questions, gives us a city map and explained us the facilities. The Restaurant manager and his team were extremely friendly and very flexible (appreciated this!). The waiters were so kind and were fulfilling all extra requests. At the end, and upon Checkout, I was pleased to meet the General Manager. I appreciated her way to provide a good leadership and how is she supporting the guest service department. Note, this is not a 4 stars hotel. I would like to add the 5th star because of the good staff. The atmosphere is so special that it really felt like home to us. All respect for you because you did a great job here; a true sample of excellent hospitality! Already planning my next visit to the hotel! In Love!

Everything is good except the hotel is very noisy. Wall between rooms is very thin, u can hear the noise when ur neighbours talking loud or walking.

This hotel has many problems. No special welcome as HHONORS Diamond Member. Don't take a shower in this hotel! The shower in the bathroom of our room was wrongly installed resulting in water flooding in our room and myself nearly been locked in the shower due to the shower door not moving properly. The toilet was not flushing properly either (resulting in a lot of noise). The reception seemed well aware of this problem which seems to exist since a long time (see other tripadvisor reviews). It is therefore utterly shocking that the Hotel checks in Diamond Elite members into a hotel room with a dysfunctional bathroom. We did get zero compensation for having been sold a room not in line with Hilton Standards (after complaining they brought some extra towels to put on the wet floor). The extra bed for our daughter had only a very tin matrass. The reception staff told us that they had not other extra beds. After lengthy discussions and complaining, a guy came to our room who was more helpful than the reception staff and found a normal matrass/roll away bed for our daugther (so clearly the reception staff had been lying to us about no other extra beds being available...). Some of the the common areas of the hotel are also in need for cleaning and have small dysfunctionalities like sockets wrongly (sideway) installed (see picture!) which is not acceptable for a Hilton hotel. The breakfast was good but it could not compensate for the substandard room we did receive which was clearly not in line with Hilton Standards and not a way to treat Diamond Elite Members. The least the hotel could do is to provide us a compensation for the substandard room they sold us (which they have refused so far)

The staff was lovely, the room was well furnished, and the placement of the lamps was super stylish. However, there was a dominating sour smell in the room and it did not leave even after opening the window for hours. Maybe it is the smell of a cleaning product, not sure, but it was very potent and bad when I entered the room. Also the shower head is way too big for the wall-mounted holder and the showerhead falls out from it. You can not stand under the shower but have to hold it all the time. Otherwise everything was great. I appreciated the blackour curtains and the nice breakfast options.

Stayed here just for 1 Night but we can gladly say that it’s worth the price! 📍Location: Perfect, right in front of the train & bust station 10’ away from Venice with the bus (ticket 3€ back/forth) 🛎️ Staff: Everyone from the reception up to the maid were all very friendly.. EXTRA+: We felt more than welcomed from the reception as they were all very professional, polite and knowledgeable, excellent communication skills.. even told us places to visit in Venice.. 🦠 Everything was clean & well prepared 🔑 Electronic key card 💼 Allowed me to store my luggage after checkout which I appreciate. 🔇 Quiet ✈️ Called us a transfer for the airport 🏢 Very descent common areas and fast elevators (6th floror) 💸 Worth it