Misafir Kullanıcı
11 Mayıs 2024
Me and my wife spent our honeymoon here(7 days) and here is our honest review: But before that, here are some names of staff members that went above and beyond to make our trip special. Taron(Waiter at Coral), Aiden(Waiter at Buffet), Akshay and Akhilesh(Restaurant manager? sorry we misspelled his name haha). These four were just outstanding in their service and how they met us everyday. Summary: Our stay here was MAGICAL and we would without a doubt come back. We'll probably never go anywhere else on Mauritius when it comes to where we're staying for our visit. Below you'll find our top 3 positives and negatives. And below that is some positives and negatives about each aspect of our stay. + Service was outstanding! + Everything everywhere was always perfectly clean. + Big shout out to kitchen staff att Lemongrass who were first class in their delivery! - Many times the room service did not take away all dirty dish and dirty towels. We actually had to prepare everything in order for them to fix it while we were away. - Cold gluten-free bread... All bread should always be warm. Not okay. - One staff member at the buffet was rude to us and many others we saw. THE ROOM (Suite, room number 1001): + Very clean. Everything worked properly. AC was nice when it got too hot. - No particular view from the room, which never bothered us at all. You have to bring your own snacks to the minibar which was not appreciated. THE FOOD: So first of all. On your first day you want to go and book your evening dinner for everyday at one of the restaurants. Every lunch is gonna basically be at the buffet and the dinner will be at the buffet IF you have not booked an a la carte restaurant. The options for dinners are lemongrass, kat you and coral. We recommend Lemongrass. If we could have done our week again we would have done Lemongrass every evening. We would have skipped Kat nou. And we would have skipped Coral, but that's simply because we like the Lemongrass food better. So don't skip Coral. In general the food was amazing all over. + LEMONGRASS WAS AMAZING. And the staff there were outstanding. + Buffet was really good everyday with loads of choices. - Kat Nou removed our table when we were 10 minutes late and the restaurant had barely any guests there, they had us wait for no apparent reason. I guess it was because they removed our - One male staff member(waiter, young guy) at the buffet lunch and breakfast was absolutely terrible. Sarcastic in a negative way, never looked us in the eyes, seemed uninterested to help, basically gave us a feeling of him not even wanting to work there. NOW he was definitely an EXCEPTION... all others were absolutely amazing! So we did not really mind him. But he should be fired. THE STAFF: - One guy at the buffet. Already mentioned. - One woman at the towel stand just gave off a real depressing vibe. (There were two women there, the other one was fantastic) + ALL STAFF IN GENERAL WERE AMAZING!!! Made it feel magical. +
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