Bon Azur Beachfront Suites & Penthouses by Lov

Mold infested bathrooms, ripped linen, broken plumbing, grime and dirt on couches and floors, broken TV x 4, insufficient towels & tea towels, broken knives etc. Hard as a rock single beds. Broken Airconditioning. Cracked bathtubs in all bathrooms unable to be used. Not the photos I saw advertised, FALSE ADVERTISING.

Nice appar**ent on the beach, great view at s peaceful location. Nice pool area. Don't get the breakfast from the place, doesn't live up to the standard. We didn't get a refund when they forgot us on the first morning. Which gave alot of negative kommunikation with there manager Wendy, who didn't seem to be present, and absolutely not helpful. Big confusion with dates and timetable in general. Go to the place across the street where you get the bedst fresh breakfast and freshly screened juice, at a much better price. Soophug on the other hand is trying his best to help. The place is a bit run down and lack alot of kitchen things, such as a water boiler. The fridge was broken and not working optimally. Inadequate kitchen utensils and pots that were worn out. dirty furniture and pillows. All in all inadequate cleaning such as electrical switches and handles. I will recommend to have a car upon your stay, since the beach isn't good for bathing or snorkeling, and there are hardly any shops or restaurant in the area. In short, we are not going to use the Lov resistens next time we visit.

Ok suite with nice small pool and easy access to beach area. Not close to town areas but couple of good restaurants within short walk. Handy store very nearby. Order breakfast the day before and dinner early if staying in. Book any activities in advance

The property is located on the beach and offers fantastic views of the beach and palm trees etc. A few minor inconveniences- no significant toiletries such as shampoo, no bottle opener, no universal adaptors in the unit for foreign travelers, no microwave in kitchen.

It is very lovely and beautiful place, until it comes to Saturday or Sunday, when local people are check-in for one or two days to make some party with dozens adults & kids just in one room. They are occupating pool for the entire day, and the noise is satying in the air all day long. You cant rest, you cant sleep - you can do NOTHiNG :( I am the guest in this country, satying for the whole year in the Bez Azur Beach Residence, and I do not loke the LOV (management company) policy in regards to the short term rentals for the local people who try to take a maximum advatage of one day or two days stay inviting to the place entire “village”. They removed the security guards as it was 12 years ago when I was here, and now the CCTV instead, but when the gates to beach are open - all stranges are comming to swim in the pool, but I am paying for it - not them!!!! The maitanance of the place its another story: I am fine with cutting grass, and gardenning, but NOT at 7 or 8 in the morning when all guests are still sleeping……. All above makes from paradise the hell! :-(

We were a family of 10 and had booked two apar**ents for a week: The penthouse and another 4 bedroom suite. Overall, the stay was excellent with the large sized bedrooms, shower facilities in each bedroom, the balconies and the lovely pool overlooking the ocean. We had ample space to spread out and have our personal space as well. The customer service response was quick and professional and the concierge was also available when needed. The property itself is well maintained. The following points though need some attention; The penthouse was nowhere as well maintained or equipped as the 4 bed suite. This includes the utensils, the decor, the facilities etc. We had one misshapen vessel to make tea in and every other vessel of no practical use while the other apar**ent was fully stocked. Upon asking, we weren’t provided with some practical set of usable utensils. The penthouse was very depressingly lit. The suite had large sized tele with Netflix installed while the penthouse simply had old teles without this facility. The inconsistencies had us quite stumped. Quite naturally, one expects the apar**ents to be similar with the exception of the size and the views. Finally the apar**ents we were allocated were in the B series and were further away from the oceanfront. The views were decent but clearly not as good as the other apar**ents. This was the biggest grouse we had. Given the occasion we had of a large family get together after years, I wish the customer service had allocated the other apar**ents with better views to us or had attempted to offer the apar**ents facing the sea when they were available.

Simply perfect! A paradise on earth! Andrea, our spanish reference at the hotel, was superfriendly, kind and profesional! You'll be very wellcomed at BCN when u'll  come back Berenice, the Marketing manager, was supernice, we had very good conexion with her!  Since the very beginning we feel like at home. Our appar**ent was GREAT! very well decorated, full of details. It has one king size bedroom superconfortable,  the bathroom was very clean and spacious with everything we need  with a shower and a bath, totally new. The Kitchen was full equipped  and the Saloon had a confortable sofa.  The terrace has a great view to Mautius Sea! The breakfast was incredible! Prepared by James and his wife! Oranje juice, fresh fruits, cereals, yogurt, ham... The cheff prepared  us delicious omelet with vegetables. There were delicious boulangerie and all kind of breads. We've really enjoyed the breakfast! Coffee, tea... really good coffee!  Best breakfast we've ever tried! Plenty of energy for starting our tour to Mauritius! The decoration of the appar**ent was very luxury, I cannot stop taking pictures of every corner. The infinitypool was simply perfect! We've been taking a lot of pictures  with the sunset All the staff was superfriendly, specially Sammy, the guy on the reception! He was very nice with us! It was a short stay but intense! We have to come back, for sure! We're so pleased for all U've done for us! Thanks a lot

Great location, modern apar**ent, smart TV, ocean views, infinity pool. Unbelievable value for money.

Shocking customer service - waited for 1.5 hours for someone to check me and my family in. No kettle, dirty saucepans, broken washing machine and the place wasn’t even cleaned properly. Despite being promised ( a week in advance ) 2 baby cots- they did not deliver and our family had a shocking sleep. Left after one night. They even charged us more than the agreed rate for leaving after one night, Despite all of their short comings. It’s good a decent view but for what you pay here you can do a lot better in Mauritius.