Gabriela
19 Haziran 2024
My recent stay at Mayfair was incredibly disappointing. Not only was the housekeeping service abysmal—towels were torn with holes, and sheets had visible bloodstains (called front desk and all the lady could say is “we don’t have anyone from housekeeping to take sheets” —but despite requesting housekeeping more than four times, they never showed up. We spent three days without any servicing of our room, which was particularly frustrating as we would take our dogs out for several hours to avoid the housekeeper to be in the room with our puppies. Even a simple request for a bar stool to be delivered to our room on the wedding day was mishandled; the front desk agents failed to follow up, leaving us without the necessary furniture. Overall, the lack of cleanliness and poor service severely impacted what should have been a special occasion. I would not recommend this hotel to anyone looking for a comfortable and reliable stay. We continued adding nights to our stay which we really regretted as each day everything would be worse than before. To anyone thinking of staying here… just don’t! What was supposed to be a mini relaxing honeymoon turned out to be a disappointment in this place.
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