Miami Springs Historical Society, Miami Springs Yakınlarındaki Oteller

Had a horrible experience a couple of blocks away at some trashy place… But not only was this hotel the exact opposite of that, but they ACTUALLY got me in the vacation mood right back again. Luis the manager was nothing but a knowledgeable young man of the area and his hospitality is what got me to give this a shot. 10/10

Good hotel, spacious room (there were four of us and we were very well accommodated), functional, friendly and efficient service (a highlight for Alexa). Standard American breakfast, good but not excellent. Opposite the International Mall and about a 7-minute drive from Dolphin Mall (USD8 by Uber). A very positive point was that they kept our bags while we were on our cruise. I recommend.

We were on our way to South America and spent 1 night at this hotel. At check-In Hugo greeted us with a warm smile and he exhibited efficiency and professionalism which caught our attention and thorough pleased us. We rented a car and while on the way back, there was a detour which caused our gps system to go crazy. We called Hugo and he led us back from 20 mins away. Once we got back, he greeted us like family. The rooms were comfortable and the beds allowed us to sleep soundly. The room was very clean. The business center was very useful to us. If you don’t feel like being super close to the airport or downtown, this is the place for you - you will not regret your stay.

Lovely hotel with a great Latin bar and nice outdoor pool! Will come again!! It is close to the airport and nice restaurants. The room was clean and fresh, staff were friendly and helpful.

After 10:00 p.m., I was harassed every half an hour, all because the counter did not register properly when I checked in, so the customer service kept calling me to ask for my name, and even sent security guards and waiters to check my card at 11:00 p.m. Checking in, I had no choice but to take my passport and show the order at the counter to complete the process. After changing the key card, I couldn't enter for three times. I really don't know how their service can be so bad!

Comfortable, friendly and clean. Close to the airport. The staff is very helpful. Very good coffee

What started off as a good moment/event for teenage seniors celebrating a memorable night, turned bad in minutes. I went to the Miami Lakes Hotel located in Miami Lakes thinking I was going to be able to watch my niece and her friends get ready for their senior prom but within 20 minutes of me being there the security guard that is employed by Security Alliance (Andy)rushed down the walkway to the room with a hotel manager. Once they arrived at the room they refused to speak with me or my sisters husband, they wanted to only speak with her because the room was registered under her(not a big deal but she was helping my niece get ready for her special day). Once she was able to come out they informed her that the food setup outside was a fire hazard. After about a few minutes I started breaking down the food because we just wanted to make sure the girls enjoyed their day. Within 20 minutes of breaking down the table the same security guard was standing in the corner on his cellphone and returned with another guy who said everyone had to leave. It was a terrible thing to hear that now you have to be rushed out the room because according to management you can only have 4 guest per room. Because this bothered me I requested to speak with management. In the middle of the hotel there is a Tiki hut area. At that table there were about 4-5 men sitting with music drinking alcohol (several bottles on table) on the other side of them there was about 7-10 people boxing. I asked about an open container policy and management did not seem to know what the rules were. I was disgusted because I felt like we were being discriminated against. There was no noise coming from our gathering and there were no guest being disturbed. We didn’t have alcohol and we didn’t have music. The security guard seemed very happy that we were told we had to leave out of the pool area(no one was in the pool). This by far was the worst experience I have ever had at any hotel, even kid friendly hotels give better treatment than this. Prior to renting the room my sister asked if she could have the event there and she was told she could but apparently they didn’t give that message to everyone. The operations manager (Fran) was leaving before he made the decision to shut everything down and the hotel managers (Rafael and Chris)watched at the front desk as security (Andy) harassed us by the room. The room was a spacious room but for the price and treatment from Security Alliance staff (Andy)and hotel management, I would never rent a room from this place.

Easy shuttle from the airport. The automated Hilton Honors pre check-in worked well so we headed straight up to our but on arrival we discovered our room was next to a very noisy elevator and every time it passed by it made a loud metallic rattling noise on the wall next to the bed. We called reception and eventually got an answer. They said they would call back to let us know if they had another room but after 30 minutes did not call back. I went down and joined the reception queue and then eventually did get a room away from the elevators. The reception said they were aware of the noise issue. We decided to go for a cocktail before retiring (they had ”Havana Night” specials?) and it was the weakest and most tasteless cocktail on record. Other than that the room was comfortable and quiet.

The hotel is very close to the airport but the rooms are no noise. Room facilities are very new, there is a golf course outside the window and the view is very good. Breakfast was simple, but it was full and it was hot and hard to come by. The hotel staff were friendly. The airport shuttle is convenient. All in all the price / performance ratio is very good.