Millburn Otelleri

I expected a tad more for the money I paid here. I had thought Livingston - so more upscale of rooms...and I even paid for one of the newer rooms. It was clean and I appreciate that and I had zero noise at night so that was great. I was apprehensive upon check-in b/c when we parked, there was a guy smoking **** in his car next to us. On check-in they give you a waiver to sign - a very long waiver so I read it. Part of it was you had to request housekeeping the night before (no big deal) - but there was a very large section on parties. Zero tolerance for it and will be fined or even kicked out for multiple calls. I applaud that aspect but I started questioning why there was a long waiver for that. THEN, the guy said it's an extra $75/night (that will be refunded to you if you cause no trouble). Which set off red flags for me - obviously, they've had a lot of problems in the past. In the room - there is also a sign that if you smoke **** (or anything) in the room you're being fined. Now - all that said - we had zero problems - but also not too busy when we were there. The hotel is large and definitely can host weddings / conferences so this is one way for them to limit the noise violations - or smoking/drunkenness. Again - I applaud that b/c I want to be able to sleep at night. Overall - average hotel that I think is in a bit of a need of an upgrade.

The management here deserves the lowest possible rating. I arrived here on July 5 for a 4 night stay with my daughter and disable son. He requires a wheelchair for ambulating. My reservation was made well in advance. We were visiting family in the area and looked forward to outdoor pool time. On arrival there was a man at the entrance who I assumed would help with baggage. He disappeared into the building. My daughter and I helped my son into his wheelchair. The wheelchair was in the trunk and we had to remove the luggage to get it out. We made two trips into the lobby got to the registration desk. It was warm in the lobby and now saw fans at the desk. I inquired about what was going on. We were then told the ac was down and had been for three days. I told them I couldn’t stay here . They offered to cancel my reservation and handed me a paper with two hotels listed. One not a Hilton and in Elizabeth. The other in Parsippany at an Embassy Suites now a Hilton brand. I asked them to call and see if there was a handicapped accessible room. They said we can’t do that you go do it yourself. After protesting that was not good customer service the clerk helped me out. I also inquired why I had not been informed earlier about the lack of air conditioning. I had received a message that morning welcoming to the hotel as if nothing was amiss. The reservation got made we went on our way. Not one person offered to help us get the luggage and the wheelchair back to the car. To add insult to this about an hour after we left got an email informing me that the ac was down and offered to cancel our reservation. I am a Hilton honors member. When I travel I stay at Hilton. What a disappointment. Much of this could have been averted with proper management.The lovely Short Hills Hilton where I stayed and dine several year ago is not the same. Hilton you are not well represented by this facility.

First time at this property or any Sonesta brand hotel. Nice room and good location. Power outage during an excessive heat warning in NJ did not help when the power was out from 6:30pm ish until at least 3:30am. We are seniors on the third floor. No air conditioning, lights, TV, use of in room kitchen etc. Basically, a dark room with for walls. Staff provided no helpful information or estimated repair times, which EVERY utility company I have had, where I lived always did. No backup generators to power the rooms. No designated place to charge your phones. NOTHING! and, no adjustment on our bill during checkout or even an apology. Second night of our stay, power went out within 30 seconds of us getting off the elevator and walking a short distance to our room, nearly trapping us. Opened a case with the care team and have heard nothing in over two weeks. Very disappointed with Sonesta :(

Arrive at the hotel more than 3 hours early (usually check-in after 3pm), the front desk gentleman still checked us in very neatly. The elevator upstairs feels like a few years ago, and when I enter the room, I suddenly feel more cheerful. The hostel’s rooms are spacious and equipped with complete facilities... refrigerators, microwave ovens, safes, TV sets, hair dryers and irons, hot water and air conditioning are also good; breakfast is 7:00-10:00, with bread and homemade waffles Cakes and juices are the main ones; if you want to eat something else, there are fresh fruits and milk food in the nearby supermarket and ritd aid pharmacy (about 100 meters), as well as fried rice noodles and fried rice in a ”Hongchang” Chinese restaurant. They are all delicious. Most of the guests in the hotel are black and Indian. During the three days of staying, they also met a few Chinese. It is estimated that they took their children to take exams nearby. Fortunately, they stayed for a short time and try not to go out after dark. It was safe and smooth.

Overall good, the new Indian general manager is amiable and hands-on. The water is hot and there is a bathtub to soak in. It's just that you can smell the odor after entering the door, maybe the new management will eliminate these odors soon. There is a restaurant opened by Fujianese next to the hotel, which tastes very good and is worth tasting.

Long way to the shuttle bus point and waiting more than 30 minutes for the next pick up. Other than this inconveniences, everything is ok in the hotel.

Good, clean and quiet, fully equipped, the shower design is a little weird.

Very nice people and the location is great too. I would recommend this place to anyone.

Very welcoming great place to stay. There is a free dedicated shuttle at P4 Newark so do take it and not waste usd22 on an Uber. Next to it is a 200 store factory outlet which you can walk. The bus 115 goes to Manhattan MPA for usd7. Breakfast is good. But no eggs and bacon but IHOP is next door. Just ensure you have all your medicines and toiletries. There is no pharmacy or convenience store in the mall or hotel. There is also no food available at night so ensure you have bought snacks at night. There is a microwave. Service staff is sometimes friendly and sometimes not Just be patient.

Service is great, except that the traffic is not convenient