Mukim Berakas A Otelleri

The service of the hotel staff is still very enthusiastic. There is free airport drop-off service. The staff waits for guests in the lobby on time and takes the initiative to help with luggage. The hotel is very close to the airport. It takes 3 minutes to drive to the departure hall of the airport. There is a shopping mall downstairs, so it is convenient to live and eat. Although the decoration of the hotel is average, it is hygienic and clean, and it is very suitable for passengers who take morning flights.

The person from Higher Hotel assigned to meet me at the airport didn't show up so I had to ask a (p/u-s/o) working at the airport to make call (my phone was unusable) to the hotel. The pick up was for 01:00 but was delay until 02:00 Other than this episode the rest of the stay was quite positive. Higher Hotel is a good location for people who have a limited time to visit Brunei's capital, Bandar Seri Begawan. Higher Hotel has a group of professional personnel ( beside the airport p/u person), friendly, helpful and courteous. The lobby is bright and airy with adequate sofas for guest waiting for cabs or transportation. The room and the bathroom, in my opinion, is better than most three stars hotel.There is a fair sized shopping mall across the street (to the right) from the hotel. Jame's Hassanil Bolkiah Mosques is only a 15 mins easy pace walk. The hotel can arrange a sightseeing trip for the four must see (my take if you have only one free day to take in the city): Istana Nurul Iman, Omar Ali Saifuddien Mosque, Kampong Ayer - Venice of East, and Jame's Hassanil Bolkiah Mosque. Jame's Hassanil Bolkiah Mosqueis only 15 mins walk from the Higher Hotel. Walk out from the hotel's front door, turn right and walk on that direction of the highway. To check your bearing, you may want to walk down to the roadside bus stop (just outside the hotel) and look to the right where you will see a pedestrian crossover above the highway. You can walk through the shopping mall (across the from the hotel) to get to the crossover. Go over the crossover and walk alongside the highway (nice walking path with green grass between the highway). Make a left turn when arrive at a four way signal lights. Turn left and look up. The golden domes of the mosque is 5 minutes away.

Brunei should be regarded as a good hotel locally, but from the Chinese perspective, it is really not very complimentary, similar to the guest house. The facilities in the room are relatively old, and the bath water is particularly dirty (possibly all rust inside). The overall facilities are basically in the style of the late 1980s.

The free transport option offered on arrival at the airport was a very appealing aspect at this hotel and it was seamless when arriving late at night. The city’s roads were deserted so the journey didn’t take long and the welcome from the reception was superb, feeling so friendly and more like arriving into someone’s home than a hotel. It may feel a little tucked away and at times more of a business office location, but it was the ideal spot for a short break in the city and all the main sights are easily walkable. There’s two buildings for the accommodation and mine was on the second floor in the alternative building. There is a decent lift as well as stairs available to use and the room itself was a good enough size. It was a little basic and functional, but with the prices charged I can’t complain. Be sure to close the blind in the shower at night else the glass door allows the morning sun throughout the whole room, but the air-conditioning worked well, there’s plugs by the side of the bed and a decent enough desk for doing any work. The TV was small and there isn’t a huge amount of storage but everywhere at least seemed very clean. Noise from outside was minimal, given the hotel is tucked away in it’s own carpark, although it was possible to hear water running throughout the building from other rooms throughout the night. Breakfast continued the friendly ‘home run’ affair and was quite nice. There’s a decent number of hot dishes on the buffet and the live omelette station is a good touch. Again all the staff are super welcoming and can’t do enough to help. There’s a mix of tables with many suitable for large groups as well. I can’t comment on their evening offering since it was closed for a private function. If you’re looking for the height of luxury and modernness you’ll be disappointed, but for a clean comfortable room, in a great location with welcoming atmosphere, certainly consider it - I will be again and it’s brilliant value.

Great location with many shopping and eating places within walking distance. Decent selection of local food at the buffet breakfast. Rooms were spacious and clean. Our family of 5 was fortunate to have a complimentary upgrade of one of our rooms to a suite in order to have interconnecting rooms. However, condition of the rooms were quite aged and the aircon temperature cannot be adjusted which made it very cold most of the time. In-room Wi-Fi definitely needs improvement as you have to pull a chair and sit near the room door for a decent signal strength. Overall still a reasonable place to stay.

Perhaps the cheapest hotel in Brunei offering good clean , big rooms , with amenities like tv , fridge , free drinking water and safe ambience . The location is 10 minutes approx 700 meters away from Water front and the bus stand where buses from Kota Kinabalu and Miri depart and arrive. 500 meters from the local bus stand. The hotel has a coffee shop which sells set breakfast. They provide unlimited RO drinking water in jugs from the reception. Nearest restaurant around 600 meters . It is safe in Brunei so does not matter if you walk in the dark at night. Bonus, free airport drop off. I even did not know about it the reception lady informed me at the time of checkout or else is was going to take 1 dollar bus ride which takes around 45 minutes. It gave me time to visit the museum and buy some food to have at the airport . I suggest the hotel very much.

The room was very good and very close to the airport, only about three kilometers. The price/performance ratio should be said to be very high. The only drawback is that the introduction says there is a free shuttle bus to the airport, but in fact there is not. You have to call a taxi yourself, so this is quite troublesome.

I have a terrible experience as able to check in 8 A.M. in next morning because, late night flight arrival at Brunei airport by mid night while check in time is available untill 10 P.M. I can't reach hotel staff via email or phone a few days in advance. But, hotel agent named Trip.com trying best help me a whole night. I am so exausted after travelling but also nice to receive a support from agent. I am able to check in room eventually in early morning on staff work hour in order to deeply sleep. Room is not bad with comfly bed unless a cold air con.

I stayed for one night only but I liked the spacious rooms, the central location and specially the breakfast was superb- both in terms of variety of dishes and the taste. Most tourist places are within a short walking distance from the hotel.

Breakfast is quite good and rich, both Southeast Asian and Western food. It's just that the hotel is old, there are many people, and it is noisy to come and go. It is the oldest four-star hotel in the area. However, the waiters are all local and have a poor sense of service. As a business trip, it is not suitable, but if it is a parent-child travel, it is good, because downstairs is the Patong Night Market, a lot of delicious, and shopping malls, convenient shopping.