Neckargemund Otelleri

The hotel was easy to reach from the Autobahn and there is enough parking space by the hotel. The parking is free and the rooms are nice, modern and big enough. The breakfast is OK and enough variety. We booked a second night, the staff is very nice and helpful. There is a tram nearby to get into town. We walked wich was a nice walk but far - therefor the old town is spread out a long woy. We took a ”lime scooter” back to the hotel - wich was fun - there a plenty room on the bikepathes. The hotel is nice and quited and the beds where good there I would recommend it. There is 24 hours check-in available.

First of all during this critical moments in the world due to the COVID 19 safety it’s out of great importance! This hotel has it, all personal where wearing masks and everyone is responsible. Very professional and friendly hotel personnel, I had a shower head problem and Hotel tech arrived in a min, replace it in the blink of an eye. I felt welcome safe and take good care of. With this review I would like to thank all the hotel stuff for doing such a great job and hope to see you again on my next booking.

We were so glad to see this fully renovated hotel open in time for our visit to the Heidelberg Christmas Market (original opening date was projected for the end of December). The Hilton Heidelberg is an incredible facility, surpassed only by the amazing team working to provide the best possible experience! We have never been so graciously welcomed by so many on the team, including the General Manager, Remmie. Margarita and Katerina took great care of us during check in and were even able to upgrade us to a Junior Suite - what a welcome surprise! After settling in to our room, we had the pleasure of meeting Lubeth in the Executive Lounge who took care of every need and made us feel so welcome - always with a smile! The management team is definitely committed to hiring the best, but they are also clearly committed to leading by example. Vladimir (the restaurant manager) made a point of introducing himself and checking to be sure we were enjoying our stay and Sonja was so gracious when we were visiting the restaurant. Brent stopped by while we were in the Executive Lounge to be sure we were enjoying our visit and asked if there was anything he could do to help. Tim (a Heidelberg local) took time to share some of his favorite spots around town, as well as the hotel amenities and make sure we made the most of our time in town! I cannot remember another hotel stay where I could name more than 1-2 people on the staff - this team truly made us feel welcomed and valued! Thank you for a such a great experience!

The hotel is located near the motorway, which is why we have chosen the hotel for a night after a long drive. We did not take breakfast, for €16 per person we preferred to get something from the nearby baker. (We can only recommend it warmly!..;)) To the room: The room itself is a little older, especially the bath could once be able to rehabilitate. However, the bed is comfortable so we could get some recovery after the long drive.

We had booked a total of three rooms - all were large enough, the bathroom was clean and had a walkable shower. The staff was very nice and helped with a large family photo :-) And gnaz was especially good breakfast buffet, there were no wishes open.

Wir haben das Hotel zum Entspannen und wegen der tollen Aussicht gebucht.. Es gab viel Schönes aber auch einige Dinge,die verbessern könnte.. zunächst die positiven Sachen.. Das Panoramazimmer war schön ,komfortabel and sehr ansprechend gestaltet. Die Austattung war sehr gut.. Das Bett sehr bequem und hoch. Was besonders war,dass wir zwei Fenster hatten,da wir das letzte Zimmer hatten(Raum 221).. Die Aussicht war ebenso wunderbar.. Wir haben abends an der Bar Cocktails getrunken,die ebenso sehr gut waren. DerService hier war auch sehr nett. Weiterhin fanden wir die gebuchte Sauna für eine Stunde sehr angenehm. Wir hatte zwei Nächte gebucht und am zweiten Abend einDreigangmenü. Die Qualität war hier richtig gut. Das Essen war auch gut angerichtet und gut geschmeckt. Das gesamt Hotel ist schön gestaltet und gemütlich . Checkout war schnell/unkompliziert und freundlich .. Das Frühstück war ok aber für 20€ kenne ich das tatsächlich weitaus besser. Diese Sachen fand ich nicht gut 👎.. Der Checkin war ok aber hätte freundlicher sein können .. Der Herr konnte nur schlecht deutsch. Infos bezüglich wo ist das Frühstück..wie funktioniert das mit der Sauna.. musste man sich selbst erfragen. Der sog Hotelmanager,der ebenso anwesend war,war ebenso nicht freundlich und wirkte sogar teilweise arrogant. Das Zimmer war wie oben beschrieben zwar schön aber es hätte an einigen Stellen sauberer sein können ( Flecken an der Balkontür/vergilbter Vorhang/Staub/Haare unter dem Bett.. billiger und schmutziger Fön,der nicht zum Rest passt.. Shampoo ( kostet 19€ ist also hochwertig) passt nicht so ganz. Beim Frühstück nur Kaffee aus der Kanne,kein Automat. Auswahl zu gering ..Für Veganer kein Angebot. Beim Abendessen ebenso Personal,was einem nicht sagen konnte,was es als Menü gab und das nach mehrmaligem Nachfragen. Personal konnte kaum deutsch. Das muss/könnte besser sein. Auch beim Frühstück hat uns niemand vom Personal gefragt ,ob wir Kaffee möchten. Das finde ich nicht gut. Ich finde eben Service und Freundlichkeit wichtig… Schade.. Dennoch empfehle ich das Hotel aufgrund seiner Lage..

The hotel was undergoing an upgrade so the room we checked in to was new and refreshed. The hotel cafe had a good spread for breakfast. The staff were very friendly and gave us recommendations to visit around the area. Volk was particularly helpful.

The rooms are average. The restaurant is too expensive for the quality of the food. The bar should have been open according to the website and booking information, but it was not. It’s weird to see the cleaning staff just walking around in their own baggy clothing instead of a company polo or something. Waiting for check in and out was long. Two waiters who worked in the restaurant were extremely nice.

We booked this hotel last minute to visit Heidelberg, we are in shock when we go to the room because the room are well prepared & its cold! have aircond in it! We love all things in the room. all well. room with balcony, aircond, smart home functions, big flat tv with nexflix, coffee machine, kitchen & utensils. its complete like a studio house. The receptionist also so friendly. there is mistakes from Trip.Com state check out time at 12 but actually is at 11. then we not ready because we think the time was at 12. then they came & gave us time to check out. all so good for sure we will come again to this hotel.

The IntercityHotel Heidelberg provides a great place for travelers to relax after a busy day. The IntercityHotel Heidelberg offers a pleasant stay in Heidelberg for those traveling for business or leisure.With Heidelberg Central Station just 300m away and Mannheim City Airport only 16km away, transportation is very convenient. There is no shortage of things to see in the area, with the Heidelberg Botanical Garden, Print Media Academy and Stadtbücherei Heidelberg all nearby.At the end of a busy day, travelers can unwind and relax in the hotel or go out and enjoy the city.