I was attending a conference at the Century Center, which is connected to the hotel. I had been here before and knew to pull in to the underground parking garage off of N Michigan Street behind the hotel. Ceiling clearance was crazy low! Watch out if you have a large vehicle or have a convertible (like me - oops getting the top down!!). Parking spaces are very very narrow and things are hard to maneuver in general. Upon arrival, the front desk staff was super friendly and helpful. Checkin was speedy and they explained parking right away. I found the hotel to be a little beat up. Paint scuffs on the walls, elevator buttons missing, curtains torn, and some fitness equipment not working. Needs some love. Oh, and there’s tons of advertisements and advance emails about hot cookies 🍪, but they must’ve been hiding because I never saw them and they were never mentioned once we arrived. Hmmmm… However, the room was clean and very comfy. Had some problems with the AC, but found if I set it as low as it would go (60), it stayed around 67 at night. Vending/ice was on every floor by the elevators, so super convenient! The room fridge ran extra cold - some of my things froze. Great desk space and WiFi. Navigating from the hotel to the conference facility via the skywalk was sketchy. Getting to and across the skywalk was no problem. But once you enter the Century Center, there is no clear signage to figure out where you’re going. The fitness center looked great! But there is no AC and the fans they had were broken. It was stifling in there, even for just treadmill walking. Some of the equipment was out of order, but not marked as such. Ugh. Anyway, a couple of tips: 1) I recommend getting a river view room. Rooms that overlook the atrium are noisy. 2) Avoid the 2nd floor - it’s where the skywalk is located and the hallway can be noisy. 3) Check to make sure your AC is working properly before unpacking. 4) If conferencing, be sure to figure out how to navigate the skywalk and the Century Center ahead of time. 5) If you plan to use the fitness center, bring a water bottle, towel, hand sanitizer, and plan to sweat!
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