HomeTowne Studios Atlanta NE - Norcross South

Clean Easy Parking No hassles checking out Location nice and clean

It’s ok for few days

Was assigned to a room with no working heat, when its 40 degrees outside. Was told maintenance was going to change it, took two hours.was done around 5:20. the heat worked, barely, for about an hour. Then made a crazy noise and shut off, waited a bit and tried to turn it back on and it did nothing. went to get some help at the front desk twice and got no help. by 8:30 pm it was too cold to stay. slid room keys under the window and onto the counter for an early check out.

Booked non smoking king room. During check in, reception said king room is not available. After waiting for 1hr, room provided. But it was smoking n bad smell did not toleratable by wife n kid. Over all it was bad experience

Staff is rude and impolite, the room was dirty, roaches, built up grease under the hood that drops in your food when you cook, filter in hood have nit bern changed for years. missing knobs on stovetop, not change if towels or clean sheets but was told to wash them in a laundry area that was locked due to leaky pipes. Curtains that were smelly, musty and dusty that immediately irritated your sinuses, had to buy curtains and cover dirty air conditioning unit to improve air quality. Guests in neighboring rooms fighting and cussing all hours of the night. cops are a regular sight. The absolute WORST hotel experience if my life. NO REFUND for early check out.

Had roaches crawling out everywhere told the front desk they said an exterminator would come, never came didn't put me in another room or anything the outside of the property looked way better than the inside very disappointed I was better off staying in a trashy motel and still didn't get my $100 deposit back

I have never seen a hotel room as bad as this. It smelled, it was dirty, there were insects crawling around the room and it was a mess. I could not stay so I turned right around, returned the key card and found another hotel. Can I get a refund?

This location is much to be desired. It is not conducive to those who are disabled and the property is very unclean. The staff (overall but not all) are not welcoming. Lastly, I did not get my security deposit back!

The outside walls and walkways were dirty. My room did not have a microwave. I went to check out Sunday evening but front desk was closed. Room was ok.