Norcross Otelleri

My room was clean, good location, friendly staff. I highly recommend this

It was nice to have coffee in the room. The correspondence at the front desk is kind. The location of the hotel is excellent. The corner room this time was good.

Our room was clean and our bed was comfortable. Good to have a microwave and refrigerator. TV was large! Plenty of hot water. Our room was quiet - we couldn't hear sounds from anyone else's room or outside much and the heat/AC unit was quiet as well. The staff was pleasant at check-in and check out. This hotel is an excellent value - I will choose it again when we are in the area.

Worst hotel customer experience I've ever had. I need to book a hotel room for a family member who was traveling in an emergency situation. I called Hilton reservation line, and they assured me that it would be no problem for her to check in because I added her to the reservation, prepaid the room, and could complete a form to cover any incidental charges. Jermaine at the front desk was extremely rude to her when she went to check in. I called him and said that she was trying to check in, and he again said that he would not be letting her check in and I could call the reservation line and ask for their help. He then cancelled my prepaid reservation on the spot without telling me and would not answer the telephone when I asked the service representative on the Hilton reservation line to call him and resolve the issue. When I tried to call him back directly to clarify, he told me that he was not going to let her check in, and that he didn't need to explain anything to me, and that he was going to hang up on me (which he did). I don't think I've ever been told that I was going to be hung up on by a customer service provider. I still don't know why this happened, and the Hilton customer service person I spoke to on the reservation line confirmed that the situation did not make any sense. To top it all off, I was told that I would still be paying for the reservation, even though it had been cancelled, because it was prepaid. I tried to book this hotel to make a difficult situation for a close family member a little better. Instead she was treated terribly, sat in the parking lot of a hotel in an unfamiliar city for an hour while I tried to sort it out, and ultimately left exhausted, with no room. Hilton and specifically Jermaine, made a bad situation much worse. Anyone considering a booking at this or any other Hilton property should give my experience some thought first.

Our extended stay in the Peachtree Corners area of Norcross outside Atlanta is a short walk or drive away from McDonald's, Aldi, Target, Walgreens and more. Near Peachtree Corners Marketplace, NCG Peachtree Corners and Georgia Perimeter College.All HomeTowne Studios by Red Roof properties feature kitchenettes with full-sized refrigerators, FREE in-room Wi-Fi, HD flat-screen TVs with cable, weekly housekeeping and more. Dishes are not provided in the rooms, but kitchen kits are available for purchase at the front desk for a low fee. Our 138 live-in studios come with full or queen bed options along with flexible daily, weekly and monthly hotel rates.

Perfect! Everything is fine. There is a shopping mall on the side of the Indians.

Breakfast is small, but the price is not expensive. The equipment is a bit old, the air conditioner rang and the water flowed onto the carpet. Others are OK, next to the 141, easy to drive.

The only reason my rating isn't a 1 is at least there were no bugs. Public areas seem to have been refreshed in this decade based on decor style and the same for a few things in the sleeping rooms. However, bedroom furniture, bathroom vanity, and tub appear to be right out of the 1980's. On top of that, the beds (at least in my room) were unbelievably uncomfortable...hard as a rock with zero support. They feel like their 8 year life expired 10 years ago. Front desk personnel was anything but welcoming/friendly...like my questions were a bother to answer. Additionally, I came back to the room the first evening to find the room hadn't been cleaned. In asking at the front desk, I was told icleaning had to be requested. One would think that is something a guest would be told at check in or have something clearly posted in the room. Nope, that wasn't my experience. With all of the hotels located in this area, needless to say, I'll spend my money elsewhere next trip to town.

The hotel is older and needs a bit of help in some aspects. The outside could use some sprucing up and the hallways are dark and the carpets need to be replaced. Check in and check out were very nice and friendly and we receive a goody bag with snacks and water; a very nice touch! Our room (133) was very small, but clean. We could not have opened a large suitcase in the room if we had any. The bathroom is old and very small with a super low toilet and a small(ish) bathtub. Water pressure from the showerhead was very good, though. A small fridge and a Keurig were in the room, but no microwave. The location is great, with shopping and dining very close. It was quiet, despite being close to a major road. The room has a very small balcony, facing the parking lot. (There are rooms facing the courtyard, with larger balconies and/or terraces.) The bed was super comfortable! Wi-Fi worked well. We met friends for dinner in the modern lobby/bar/bistro and had very good drinks and a burger with the best fries ever. Ted, the bartender/chef was super attentive. Yes, we would stay again.

Do you want a hotel with outdated decor, a restaurant that passed its prime 25 years ago, rooms with furniture from the 90s, and two out of three working elevators? Then this is the hotel for you!!!! If you want a hotel that lives up to Hilton standards, I would avoid it at all costs and find another Hilton branded property. The ownership company will likely claim to have poured millions of dollars into renovations. And this may be perfectly true. If the renovations were done in 1997. And 75% of that money was stolen. The location is terrible, access to the parking lot from Peachtree Industrial Blvd. is a pain, breakfast was barely tolerable, people running up and down hallways (on the ”Executive Floor” - ***?) Implosion is the only way to fix this hotel for Hilton. Or remove the Hilton brand and let Red Roof Inn, Choice Hotels, Super 8, or Best Western have the flag - I am sure they are all perfectly fine hotel brands, but this is way beneath a Hilton.