Jonathan
8 Mart 2024
There was a LOUD rattling sound in our room (Room 14) Tried to move but no other rooms were available first night. Asked for it to be repaired. In town for a conference that started early and ended late each day. Left before 8am and returned near 11pm each day, so not really possible to change rooms. When it was not fixed second day, a different clerk at the desk said the rattle was the vent for the kitchen. It was "normal." They put us in a room with a constant rattle loud enough to be heard with earplugs in, and they KNEW about it. Shame on you! At over $200 a night that is completely unacceptable. Rooms in that are of the hotel should not be rented. When we checked our and told them we were not happy with the stay, we were told a manager would reach out to us. Crickets. Do not stay here.
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