Kristina
7 Mart 2024
Overall, our stay was meh. Not great, not terrible. We were in a 2br, 2bath firework view room, although what fireworks and when they occurred is a mystery since we didn't see or hear them during our 3 night stay.
Aside from that, as I walked up to the counter to check in, one employee was complaining LOUDLY about a guest who had reported an issue with their room. That conversation did not stop when I stepped up to the counter, as the employee continued recounting the customers complaint that the TV in the room didn't work, among other things. At first I brushed it off, but moments later the phone rang. It was an ******* representative calling the front desk on behalf of ANOTHER guest with a different complaint. The hotel employee hung up from that call and said "I hate it when ******* calls --the guest needs to come tell us the problem." So, now I'm realizing complaints are the norm.
While we didn't experience issues worth calling the front desk, we did experience incredibly uncomfortable beds; sheets that refused to stay on the bed so I found myself sleeping directly on the mattress every morning; a long hair in the shower that didn't belong to anyone in our party, etc. To top it off, we arrived back to our room to find that neither of our room keys worked. We were told we "must have kept the keys near a cell phone"... Then when we received new keys only one was functional.
If you want a reasonably priced place to crash, it's fine. But we likely won't be back.
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