Ortahisar Belediyesi Otelleri

Hotel looks gorgeous from outside. Scenic hotel with exclusive rooms. Unfortunately, when things go wrong, it’s very wrong. Firstly, I could not get into the room, key was faulty, complained 4 times and went down to the reception too. At last got into the room but I had to climb a flights of stairs for 4 rounds just to get this fixed! Second day of staying, nobody came to clean the room, met the housekeeping and they say will come as soon as possible and guess what, nobody came as well. Their staff barely understand English and we have to use translator. Breakfast and dinner has very limited choice, as I remember it’s only around 5-6 hot dishes which are cold. My room was just a normal room, not much like a cave hotel but other rooms were really nice. Probably not too 5 star stay with 5 star views.

This hotel is one of the best in my life. Modern renovation, cleanliness and comfort. The staff is amazing. Excellent breakfasts. The manager at the reception will help you with any question. Great view from the terrace. Very quiet place. Only 5 kilometers to the center of Goreme. Great choice, 10/10

The hotel was not built on the cave, its “cave looking” hotel. The atmosphere was rustic and charming, the view from the terrace was beautiful. Staff were very friendly and helpful, the internet was fast. The breakfast was amazing, freshly made for us each day and their cats were super cute! In terms of our room: the bed was big and comfy; the room was warm with a good heating system. It was charmingly designed with a cave-hole-sofa area and a shower area that looked like they had been carved out of the wall. But it wasn’t always practical - for instance it is an open-plan design so the toilet is part of the main living area with no door to separate it. One of us had to go out the room when we needed a toilet. Luckily there was a communal toilet in the communal area but it was cold! Downsides: 1. The village of Ortahisar is quite remote and a little limited for restaurants 2. Like many buildings in the area the hotel have a fire and chimney. Although the chimney was high and in the courtyard area, some of the smoke smelled toxic and we didn’t feel comfortable. 3. The drain in the shower seemed to be blocked and took ages to empty, the shower water wasn’t always super hot, one of the shower fixings was broken. It was a lovely hotel but the open plan bathroom made my stay difficult.

I visit Cappadocia (solo) in June to celebrate my birthday. My hotel stay was amazingly amazing. The interiors of the hotel is so phenomenal and the breakfast gave me a feeling of a proper traditional home cooked Turkish breakfast. My friend called the hotel and informed them that it’s my birthday and requested to arrange a cake. The staff did the needful and made sure that I have a good birthday celebration. They assisted me with my all my needs and directions to nearby places during my stay. Overall my stay was satisfactory!

Very very beautiful European-style rustic hotel, designed with great care, caves, cliffs, terraces, each room has different internal and external structures, there are several collectibles, very artistic atmosphere, breakfast is not self-service, special person to send On the table, rich, intimately added bed, there are steep stairs and slopes, children to stay in charge, the hotel is located in the town under the commanding heights of the castle, because of the location of the town, the hot air balloon in the morning will be a bit disappointing, the number Not too much, 10 or so, there is a public parking lot near 200 meters.

I sincerely believe that it has been the best or one of the best stays of my life. The people at the hotel have been very, very charming at all times and have always helped us with anything. The facilities are great. The hotel is super cosy and they make you feel at home. The breakfast is spectacular, super tasty everything. Also, the cleaning and customer service is a 10. You find your room impeccable every day. The truth is that we could not have chosen better. No doubt, if we come again, we will come back here. I want to emphasize that all the people who work in this hotel have always taken care of us and looked after us at all times. Really, this hotel, as the name says, gives you peace ✨

One of the rare gems of anatolia. Hezen Cave hotel is in a quite and calm place, on the cheek of the valley seeing over ridge and on the fight side. Here you can see the sunset as the gentle breeze cools you down after a long and hot day in July. The hotel staff is friendly and can help you with places to go and activities not to miss while you’re here. We have one of the Suites (room 15 which consists of two rooms and one hamam-style shower and separate toilet and vanity.

This hotel is beyond what it is advertised. Not only is the hotel located in the best location in the city with amazing views and impeccably clean rooms it also comes with one of the best breakfasts Ive had at a hotel. The views you get tat this hotel are unparalleled. The hotels ambiance is to die for as it feels as if you are staying in a cave with all the amenities you could want. Besides the hotels amenities it is important to note the hotels staff. The hotels staff is one of the most professional and helpful people I have interacted with. Specially SERHAT, words cannot describe how helpful this man was. We arrived at the hotel with 0 plans. This man acted like our travel agent booked our whole trip for us. He was constantly in contact with us when things got canceled due to bad weather and would make adjustments for us to have something else to do that day. Just interacting with and getting the services from Serhat was worth the hotels rates, the rooms were just a plus. I cannot vouch more for this hotel, highly recommend to anyone considering visiting Capaddocia!

Everything about staying here was fabulous - I would 100% recommend. The staff were fabulous & friendly. Aziz particularly needs a mention. He recommended 3 absolutely fabulous restaurants in Goreme itself - Zest, Dibek & Seten. & also another in Uchisar - Millocql. He also booked all of our excursions while we were there - green tour, quad bike tour, horseback riding tour (& on email before the trip I’d sorted the balloon ride). All trips come & get you from the hotel. The suppliers they chose don’t seem to be the most mainstream tours so they were never over crowded which was a bonus. The hotel itself was clean & great. Breakfast was lovely & we loved sitting on the balcony to eat. The balcony also has a nice view to watch the balloons but you need to be up there from about 5:30am or so. We got upgraded from a standard double room to a much bigger room which was very kind! The heating was on now & then to keep the cave nice & comfortably warm! Fab powerful shower too. It was really central to Göreme’s restaurants etc. If I went back I’d not hesitate to book this hotel again.

This hostel and family are amazing!!! The owners are always quick to lend a hand, offer recommendations, and provide amazing service! The cave style accommodation is already impressive, but adding the genuine kindness of the staff, the amazing central location, unreal breakfast each morning and the company of the puppies makes this place unbeatable! Our group had an amazing experience and would recommend anybody to stay here